Updated Articles

  1. Adding a New Role

    Within your practice, different staff members can have different levels of permission. With staff roles, you can easily customize which staff members have access to different permissions within the EHR. This guide will teach you how to change you...
  2. How does DrChrono keep my information safe?

    DrChrono Security Measures DrChrono understands the importance of the security of your information. DrChrono uses nothing but the most secure servers to ensure your information is stored, and protected to the highest of standards. We store all of...
  3. Release Notes for 2023-07-14

    What's new? Check out the release notes for DrChrono for 07/14/2023! Click Follow in the Release Notes section to be notified when release notes are published. Billing and Payments Summary Description Help Center ...
  4. ePS Reconnection Payer List (N-Z) as of 5.14.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO ...
  5. How do I Share Correspondence with the Billing Team?

    As an Apollo Plus client, there will be times when you need to share correspondence with the billing team. You can do it in different 2 ways.. through the patient's chart or Box.com . Both are HIPAA-secure environments where PHI can be sha...
  6. How to add revenue codes to a fee schedule v1

    1. Hover over Billing in your navigation bar and select Fee Schedule . Make sure you are on the Revenue tab. 2. Click on + Add New and choose Revenue from the Code Type dropdown. ...
  7. Good Faith Estimate: How do I remove a charge from an existing estimate?

    Removing a charge from an existing Good Faith Estimate (GFE) is very easy. Navigate to the patient's chart, select Patient Cost Estimator, and identify the estimate you want to update. Click on the pencil icon to edit (orange...
  8. How to run a report by payer and their denial codes?

    While you are working on your claims, you may want to run a report per payer to see what type of denials you are receiving. DrChrono makes finding this information simple and easy to do. Hover over Billing and select Denial Analysis...
  9. ePS: EDI Enrollment Check

    When a claim is placed in a submission status (Bill Insurance, Bill Secondary Insurance, Auto Accident Claim, Worker's Compensation, Durable Medical Equipment), a check will be made before submission to ensure that an EDI submission request has...
  10. INTERNAL: ePS dashboard for client submission status

    To check the status of a client's ePS EDI/ERA submission requests without having to break the glass into their account, a dashboard has been created for internal use. Navigate to Swords > Quick View From the left column, se...