INTERNAL: Checking ePS enrollment status without breaking glass into client's account

If a client has enrollments pending with ePS, you can check their status without having to break the glass into their account. Here's how:

  • Navigate to Swords > Quick View

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  • Select ePS Enrollment Status from the menu on the left.

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  • The top menu gives you several search options.

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  • Once your client is selected, it will populate all of their ePS enrollments

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  • From this screen, you will see the DrChrono Practice Group ID, customer name, NPI, TIN as well as details regarding that particular enrollment.

  • The columns on the right will show you payer-specific information.
    • Payer ID - payer ID for that particular enrollment
    • Payer Name - the name of the payer for that particular enrollment
    • Transaction - the type of enrollment (Remittance/Claims/Eligibility)
    • Status - the current status of the enrollment
    • Status Date - the date of the current status

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eProvider Solutions - EverCommerce