Articles
INTERNAL: ePS dashboard for client submission status
To check the status of a client's ePS EDI/ERA submission requests without having to break the glass into their account, a dashboard has been created for internal use.
Navigate to Swords > Quick View
From the left column, se...
INTERNAL: Checking ePS enrollment status without breaking glass into client's account
If a client has enrollments pending with ePS, you can check their status without having to break the glass into their account. Here's how:
Navigate to Swords > Quick View
Select ePS Enrollment Status from the menu on t...
INTERNAL: eProvider Solutions - Initial email template to clients re: ePS transition
Initial Transition Email Communication-Legacy (1).docx
Email Initiating Transition with Legacy Customers
Subject: PLEASE REVIEW: Migration to New Clearinghouse
Hello {{Customer Name}},
We are excited ...
INTERNAL: eProvider Solutions - Transition to clearinghouse ePS
The attached document documents the entire process of transitioning a DrChrono client from their existing clearinghouse (TriZetto or Change Healthcare) to eProvider Solutions (ePS).
_DRC 2 EPS - All Process.docx
...
INTERNAL: ePS Account Management Process
Account Management Process
The first step is to send out the initial transition email alert to your customer.
Once you have completed the email set the customer up in the ePs system via the customer’s DrChrono account under PG settings....