Changes have been made to the system that will change how DrChrono responds to duplicate iterations of the same 835/ERA file.
When we receive a duplicate of an 835/ERA file, we will only display the original ERA under Billing > Remittance Report section. The duplicate 835/ERA file will be posted under Quick View > Unmatched ERAs to assist with internal troubleshooting, should that be necessary.
This will only apply to electronic 835/ERA files that come through the clearinghouse, or if a user manually uploads an 835/ERA file that has already been posted. Any manual EOBs will continue to show, even if they are duplicated unless a user manually deletes them.
