Internal: Creating a New Identity Provider for a Customer

First, customers must set up their practice group and email with an Identity Provider. To provide customers with these steps, use the article, Setting up an Identity Provider for SSO.

Once the customer has provided their IDP Metadata, preferred routing name, and email domain name via a support ticket (We can also derive the routing name from the practice/organization name.), the support team will escalate to R&D to create a JIRA ticket for the Platform team.

When the IDP has been created, you will be provided the below information to notify and inform the customer.

1. entityID: https://app.drchrono.com/sso/saml/{routing_name}/metadata/
2. ACS URL: https://app.drchrono.com/sso/saml/{routing_name}/acs/
3. Initial User/Start URL: https://app.drchrono.com/sso/saml/{routing_name}/login/

The Customer will then be able to continue to their 'User Setup' step in the How to Request SSO for Your Account document.