Articles
ePS - Enrollment notifications
After submitting your insurance enrollments through the ePS (eProvider Solutions) enrollment module, ePS will forward them to the payer. If the status of your request changes, such as to denied, provider action required, etc, the DrChrono sys...
ePS- How do I access the portal?
To access the EPS (eProvider Solutions) portal to submit requests for claims, electronic remittance advice, and eligibility inquiries:
Navigate to Billing > Enrollment.
The screen that appears will begin the proc...
VIDEO: EProvider Solutions- Navigating the enrollment portal
Integrated with your DrChrono account is an enrollment portal for EPS (EProvider Solutions) to make it easy and efficient to submit your enrollment requests and check on their status in real-time. The video below will walk you through the proce...
eProvider Solutions- How do I submit an enrollment request?
Submitting enrollment requests through the EPS integrated portal is fast, easy, and efficient. Here is how you can request enrollments, and take care of any necessary paperwork all without leaving your DrChrono account.
Before begin...
eProvider Solutions- How do I resume a previously started enrollment request?
Continuing work on a started, but, not submitted, enrollment request through the EPS-integrated portal is fast, easy, and efficient.
To begin -
Navigate to Billing > Enrollment
Select the Continue Unsubmitte...
eProvider Solutions- How do I cancel an enrollment request?
If you've entered an enrollment request with ePS and need to cancel it, you can from the Continue Unsubmitted tab. Simply click on the Cancel button under Actions and it will be removed from your list.
If you wou...
ePS Enrollment Module: Payer View
While working on your EPS submissions, you may need to pause your work and return to it later. You will find all of your started, but not submitted enrollments under the Continue Unsubmitted tab under Billing > Enrollment. The screen...
ePS Enrollment Module: TIN update
To assist with submitting your enrollment requests through EProvider Solutions (EPS), we have added a column to list the associated Tax ID/TIN number. This will help identify which request is which if your office bills with multiple Tax ID num...
ePS Enrollment Module Activity Log
As you submit and track your EDI/ERA enrollments, you will now be able to see the date/time/user/action all within the EDI portal under the Activity Log.
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ePS: EDI Enrollment Check
When a claim is placed in a submission status (Bill Insurance, Bill Secondary Insurance, Auto Accident Claim, Worker's Compensation, Durable Medical Equipment), a check will be made before submission to ensure that an EDI submission request has...
eProvider Solutions- What do the different statuses mean?
Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include:
Complete
Form Created, Provider Action Required
Digital Signature - The form can be signed ...
ePS - Reinitiating an enrollment request
If an enrollment request submitted to eProvider Solutions is returned for additional information or denied, you now have the option to update/correct the information and reinitiate the request, instead of submitting a brand-new request.
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