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Once the patient has been treated and the clinical note is written, it is time to submit the claim to the payer for reimbursement. This article will explain what happens with the claim after the billing status is set to "Bill Insura...
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Contact Info
For DrChrono phone support, you can reach us at 650-988-5379.
Hours
Monday - Friday, 8 am - 5 pm EST
Outside of these hours, you can leave a voicemail and the support team will return your call.
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Site Slowness Checklist
Please gather the below information to submit to the DrChrono Support team in your open support ticket. Please note: These items must be gathered using the web version of DrChrono.
Is the custom...
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DrChrono supports different file types across the platform. Below are examples of where different file types can be utilized in the software.
Outgoing Faxes: .jpg, .png, .pdf documents
Freedraw: pdf, jpg, jpeg, png, tiff, bmp, tif
OnPa...
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ePS Payer ID
DRC Payer ID
Name
Line of Business
Claims Impacted By CHC
Claims Enroll?
Claims Re-Enrollment Required
Status
Date Active
Payer Notes
HMF95432
95432
Facey Medical Foundation
P
No...
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ePS Payer ID
DRC Payer ID
Name
Line of Business
Claims Impacted By CHC
Claims Enroll?
Claims Re-Enrollment Required
Status
Date Active
Payer Notes
HMF95432
95432
Facey Medical Foundation
P
No...
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ePS Payer ID
DRC Payer ID
Name
Line of Business
Claims Impacted By CHC
Claims Enroll?
Claims Re-Enrollment Required
Status
Date Active
Payer Notes
HMF31147
31147
1-888-OHIOCOMP (Ohio BWC)
P...
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To check the status of a client's ePS EDI/ERA submission requests without having to break the glass into their account, a dashboard has been created for internal use.
Navigate to Swords > Quick View
From the left column, se...
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So, you've completed all of your initial enrollments (EDI for claims; ERA for electronic remits; and RTE for real-time eligibility, if required) but now need a few more. How do you proceed? With TriZetto's STEM portal, the p...