Popular Articles

  1. eRx Refill Requests

    Refill requests sent by pharmacies can be found in your message center ( ) in the upper right corner of your DrChrono account. Once you open the request, you can review the prescription and approve, replace or deny the refill reques...
  2. Managing your Favorite Pharmacies

    With DrChrono, you can set pharmacies as favorites to search for pharmacies rapidly while sending e-prescriptions. Favorite pharmacies apply to all your patients and serve as a convenient way to keep track of all popular pharmacies within your offic...
  3. Provide Patients Electronic Access to Their Health Information

    You can enter the data generated from inviting patients to OnPatient DrChrono to your Healthmonix MIPSpro account. To meet the 2023 Provide Patient Access Promoting Interoperability measure, your practice must implement our new ONC Cures Editi...
  4. Setting Up Direct Messaging

    To use direct messaging, you'll need to get it set up. Please contact your account manager, implementation specialist, or our support team to turn on this feature for you. In this article, we will look at setting up direct messages. Click here...
  5. Downloading Patient Documents

    If you need to export/download a patient's documents, you can do so from their chart. Go to a patient's chart and select Documents from the menu on the left. Scroll down to the Uploaded Documents section. Click ...
  6. How do I delete an appointment?

    In the event you need to delete an appointment, you can do so from the calendar or the patient chart. If you need to recover a deleted appointment please refer to this article . From the calendar, open the appointment you need to select ...
  7. Using the Clinical Audit Log

    The Audit Log is a tool that helps you track account activity. It can be used to track your patients' changes, view staff activity, troubleshoot problems, and more. To get to the Audit Log, mouse over Clinical and then select Audi...
  8. What is a DrChrono API application?

    DrChrono Restful APIs allow your practice to connect to other services and leverage your data. In this article, we will go over creating an API application and more. Creating an API Application Sign in to your DrChrono account and navigate...
  9. OnPatient Basics

    Our patient portal, OnPatient, allows patients to engage with their Personal Health Records (PHR). Through DrChrono you can enable online scheduling, access to health information, and secure messaging. OnPatient empowers patients to be more active w...
  10. Adding an Attachment from an OnPatient Message

    Through OnPatient's messaging feature patients can not only communicate with their providers, but they can also send files as attachments that can be added to a patient's chart under documents. Before patients can send you messages, you m...