Popular Articles

  1. UHC: Updated policy for HCPCS Code G2211

    Beginning with dates of service September 1, 2024, UHC will begin to bundle G2211 and deny separate reimbursement. The provider announcement from UHC is linked below. https://www.uhcprovider.com/content/dam/provid...
  2. Updating a Patient's Insurance Information

    Keeping a patient's insurance information updated is critical to avoid delays with reimbursement for services rendered. To update the patient's payer information, navigate to your patient's chart ( Navigation Bar > Patients > Patient List >...
  3. Insurance Plan Types Explained

    When adding a patient's insurance plan in DrChrono, an important field to fill in is the Insurance Plan Type . Entering it at the time of check-in can reduce the likelihood of the claim being rejected for this information. Typically the type o...
  4. Using Inventory Management

    DrChrono includes an inventory management system to manage your inventory. Additionally, you can create custom vaccines, products, and services. To Access Inventory Management: Select Inventory Management under the Clinical menu, or c...
  5. How many NPI numbers/Tax ID’s can I have associated with my account?

    For an independent provider: If you are an independent provider you can enter one rendering Type- 1 NPI number and one billing NPI number, typically this will be the same number. They could be different if you are credentialed and billing u...
  6. Customizing your available payment types

    You now can customize the options available as payment types when your office posts patient payments. For example, if your office does not accept checks, you can remove that option from the list of available payment types so it cannot be selected...
  7. Payments tab under Patient Payments

    Let's explore what the column headings represent under Patient Payments. They are denoted by the blue box below. You can navigate to the screen below by going to Billing > Patient Payments. Click on the Payments tab and select a pat...
  8. Patient Education Materials: How do I view public documents?

    With Patient Education, providers may upload documents and share them with the public. The public documents are then available to all individuals, including those without a DrChrono account. Documents are searchable through search engines and rep...
  9. How to Bulk Lock Clinical Notes

    DrChrono has implemented a feature to save you time by allowing clinical notes to be locked in bulk, instead of individually. If you would like this feature turned on, please reach out to your account manager or support . 1. Hover the cu...
  10. Form Builder - beta (New Version)

    DrChrono has given the form builder a new look! The new version comes with a new design and enhanced features to provide an easier workflow when creating custom templates. Not to worry, the existing form builder will still remain functional and ru...