Articles
INTERNAL: Updating/Adding a payer address
If you receive notice that a payer's claim submission address has changed, you can make that update in DrChrono.
PLEASE BE CAREFUL and only change/update the ones where the entire book of business is now going to a new address. If y...
INTERNAL: EDI Dashboard
The purpose of this dashboard is to provide visibility to the multiple files sent daily from DrChrono to various clearinghouses. This dashboard will show files that have successfully made it to and were accepted by the clearinghouse. It will a...
INTERNAL: International Medical/Billing Claims
Currently (December 2023), DrChrono cannot submit claims for any patient who either has an international address or an international health insurance company.
Example: Patient who resides somewhere other than in the United States, a...
INTERNAL - Lifecycle of a Claim
Once the patient has been treated and the clinical note is written, it is time to submit the claim to the payer for reimbursement. This article will explain what happens with the claim after the billing status is set to "Bill Insura...