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To assist providers with understanding and complying with the No Surprises Act, the American Hospital Association (AHA) has compiled a list of frequently asked questions and provided answers and additional resources for further research.
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Last Updated: 06/07/2025
in Account Setup Getting Started You can easily log into DrChrono web version here . You only need to type in your Username and password.
You can log in from the iPad with your Username and Password, a PIN, Touch ID, or Face ID if you have a newer iP...
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Your name, time zone, personal details, and contact information will appear on many pages and documents in DrChrono. This guide will explain how to change your settings, as needed, so that your DrChrono account is updated with your accurate details....
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Last Updated: 06/07/2025
in Billing Claims Modifiers
Modifier JA describes that the medication was administered intravenously. It is utilized when there are multiple modes of administration of the drug you are billing.
CMS Billing Manual - Modifier JA on page 50
For additional i...
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Oh no, what to do?
The customer wants Labcorp now.
This guide will save you.
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Steps for Labcorp Integration
Lab integration is available for Hippocrates plans or higher. If you need to add Labcor...
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Last Updated: 06/07/2025
in Clinical Labs Labcorp Specimen Labels in DrChrono
In order to print Labcorp specimen labels, you must use a standard office printer. Labcorp labels do not print using a DYMO printer as Quest labels do.
Please use Labcorp 8-Label paper when printing Labc...
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Please see the PDF attachment that explains the support pin process flow. If you have any questions about this workflow please reach out to Brooke Barnes ( brookebarnes@isalushealthcare.com ) or David Vanlandingham ( dvanlandingham@updox.com ). ...
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At this time, you are not able to change the email address associated with your DrChrono account on your own.
Please contact your account manager, use our chat support, or submit a support ticket here.
For security pu...
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Similar to the Support option at the bottom of the web version of DrChrono, you can access our Support Center on the EHR application.
1. Tap More option in the bottom toolbar and select Account Settings .
2. Tap...
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Add Doctor - used when adding a provider to a practice group/account
Add Admin - used when adding an admin to a practice group/account
Primary Practice Group Settings
Light Suspended - Providers cannot create appointments...