Popular Articles

  1. UB04 Box 15 - What is a Point of Origin Code and how do I include it on an institutional claim?

    A point of origin code discloses to the payer the source or method of the patient's referral for admission. The point of origin code is similar to a "place of service" code on a professional claim/HCFA-1500 form. To add it to an institutional...
  2. HCPCS Modifier JA

    Modifier JA describes that the medication was administered intravenously. It is utilized when there are multiple modes of administration of the drug you are billing. CMS Billing Manual - Modifier JA on page 50 For additional i...
  3. Setting up an Identity Provider for SSO

    First, you will need to set up your practice group and email with an Identity Provider. We support many different Identity Providers. Below, you can find helpful references for setting up SSO with some of the Identity Providers we support, such as G...
  4. Contacts List Import - Data Migrations

    The Contacts List , located in the Message Center, can be prepopulated with contact entries using a CSV file. The fields below are accepted: Column Name Description Format Required Example First Name Contact's...
  5. How do I add a provider to my account?

    Adding a provider to your account is easy to do, but the process can only be done through your account manager. If you do not remember your account manager's contact information you can email accountmanager@drchrono.com or you can su...
  6. Labcorp Label Printing

    Labcorp Specimen Labels in DrChrono In order to print Labcorp specimen labels, you must use a standard office printer. Labcorp labels do not print using a DYMO printer as Quest labels do. Please use Labcorp 8-Label paper when printing Labc...
  7. How does a patient activate their OnPatient account?

    The provider's office sends an invitation to the email address provided by the patient. The invitation will expire 7 days after being sent. 1. Click on the Sign Up Now button to begin. 2. Enter the following informa...
  8. Live Chat Support

    Accessing Live Chat The chat widget currently lives on every web page in the DrChrono platform. Chat is now available Monday - Friday from 8 am - 6 pm EST/ 5 am - 3 pm PST. On the bottom right corner of either the dashboard or calend...
  9. Bulk Appointments

    Having trouble viewing the video? Click here ...
  10. DrChrono Support PIN

    Now Available! We're thrilled to announce a more secure identity-proofing process and a smoother and more efficient support experience! Beginning on May 23, 2024 , we'll introduce Support PINs for contacting our support team. When you rea...