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Last Updated: 04/21/2025
in Account Setup Account Security Upon activating your DrChrono account for the first time, you will be prompted to verify the email address you used to sign up before you can access your account. The screen will appear as follows:
Open your email client and there wil...
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Contact Info
For DrChrono phone support, you can reach us at 650-988-5379.
Hours
Monday - Friday, 8 am - 5 pm EST
Outside of these hours, you can leave a voicemail and the support team will return your call.
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DrChrono supports different file types across the platform. Below are examples of where different file types can be utilized in the software.
Outgoing Faxes: .jpg, .png, .pdf documents
Freedraw: pdf, jpg, jpeg, png, tiff, bmp, tif
OnPa...
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What's new?
Check out the release notes for DrChrono for November 3, 2023.
Click Follow in the Release Notes section to be notified when release notes are published.
Billing and Payments
Summary
Description
Help ...
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Payer ID
DRC Payer ID
Name
ERAs Impacted by CHC
Date Available
ERA Enroll?
ERA Re-Enrollment Required
ERA Delivery Updates
HMFTP057
WX917
Gallagher Bassett Work Comp
NO
AVAILABLE
NO
UMFTP057
WX...
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ePS Payer ID
DRC Payer ID
Name
Line of Business
Claims Impacted By CHC
Claims Enroll?
Claims Re-Enrollment Required
Status
Date Active
Payer Notes
HMF95432
95432
Facey Medical Foundation
P
No...
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ePS Payer ID
DRC Payer ID
Name
Line of Business
Claims Impacted By CHC
Claims Enroll?
Claims Re-Enrollment Required
Status
Date Active
Payer Notes
HMFTP057
WX917
Gallagher Bassett Work Co...
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Create Date: 03/08/2024 Payer Name
Payer Id
Convert To Payer Id
State
EDI 837P
EDI 837I
EDI 837D
ERA 835
837 Enrollment
835 Enrollment
Gallagher Bassett Services
WX917
TP057
ALL
X
X
X
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To access the EPS (eProvider Solutions) portal to submit requests for claims, electronic remittance advice, and eligibility inquiries:
Navigate to Billing > Enrollment.
The screen that appears will begin the pro...
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The Centers for Medicare and Medicaid Services (CMS) released the final rule on the CY 2024 physician fee schedule on November 2, 2023.
Details are included in the article linked below.
https://www.cms.gov/newsroom/fact-sheets/ca...