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If your account is utilizing eProvider Solutions (ePS) as your clearinghouse, any payer that you have either completed or started an EDI enrollment with, will appear at the top of any payer search you complete.
They will show at the ...
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If you've entered an enrollment request with ePS and need to cancel it, you can from the Continue Unsubmitted tab. Simply click on the Cancel button under Actions and it will be removed from your list.
If you wou...
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Through the RCM Tasks page, you can directly communicate with your biller about a task that was issued to the practice through the use of a billing status.
When your biller assigns you a task, the task could appear in 2 task panes: Pending I...
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While working on claims, it is often helpful to sort claims by billing status to work like claims with like claims. Here is how you can easily do that in your Live Claims Feed:
1. Hover over the Billing tab and click on Live Claims Feed ...
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Follow the steps below to set the Accept Assignment for a specific payer.
1. Hover over the Billing tab and select the Insurance Setup screen
If the payer you need is not listed, you can add it by clicking on +Add...
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If you need to complete an HCFA 1500 form for an Auto Accident Claim, follow the simple steps below:
1) Make sure Auto Accident Insurance information is updated by going into the patient's Clinical Chart > click on Demographics > Insurances...
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Presently, there is no direct option to bill the claim electronically to tertiary insurance. The 2 options to bill to tertiary insurance are:
You can update the information in the secondary insurance section with the tertiary information an...
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If you are set up to bill institutional claims, you can print UB04 / HCFA 1450 forms by following the steps below:
1. Hover over the Billing tab and select Live Claims Feed
2. Click on the visit date for the Institut...
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When you first set up your DrChrono Payments account, you may see the error message "There was an error retrieving DrChrono Payments merchant account."
You will see this error message until the enrollment with DrChrono Payments is complet...
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When Stripe processes your credit card transactions, you will have access to a Stripe Dashboard. This will be the "hub" of all of your Stripe transactions. From the dashboard, you will be able to see all of your charges by day, run reports, an...