Articles
Lifecycle of a Medical Claim
Once the patient has been treated and the clinical note written, it is time to submit your claim to the payer for reimbursement. This article will explain what happens with your claim after you change the billing status to "Bill Insur...
Types of charges that can be added to an appointment
Charges to a patient's appointment via custom code, CPT, or HCPCS.
Custom Code - codes used for over-the-counter products, or services that do not have an established CPT or HCPCS code.
These could include vitamins, medicin...
Claim Status: What Do They Mean?
DrChrono uses statuses on appointments/claims to know, at a glance, where your claims are in the RCM process.
You will see these statuses in your Live Claims Feed. Navigate to Billing > Live Claims Feed .
"Claim St" ...
How to change the Accept Assignment for an Insurance?
Follow the steps below to set the Accept Assignment for a specific payer.
1. Hover over the Billing tab and select the Insurance Setup screen
If the payer you need is not listed, you can add it by clicking on +Add...
How many NPI numbers/Tax ID’s can I have associated with my account?
For an independent provider:
If you are an independent provider you can enter one rendering Type- 1 NPI number and one billing NPI number, typically this will be the same number. They could be different if you are credentialed and billing u...