Updated Articles

  1. ePS: Available services display in the patient's chart

    For customers utilizing eProvider Solutions (EPS) as your clearinghouse during the Emergency Access, you can see in your patient's chart what services (Electronic Claims, ERAs, Eligibility) are available for each payer. If you are not currently...
  2. Getting to Know the Billing Menu

    Click on each blue title on each item below for additional information. Billing Summary : An overview of your financials comparing the current month to the previous, quarter-to-date to the previous, and year-to-date ...
  3. What should I do if the ICD-10 code I use is flagged as 'Removed'?

    ICD-10 codes are routinely updated, revised, and sometimes, discontinued by the American Medical Association (AMA). If one is discontinued, it will be based on the date of service. For example, if you are using ICD-10 N18.3 for a p...
  4. INTERNAL - Requirements to upload Fee Schedule

    The new Fee Schedule has requirements that v1 did not, which if not abided by, will prevent the fee schedule from being uploaded. See below for the details and examples of valid entries. Swords > SetUp / Enrollment > Import > Fee Sc...
  5. How to Create an Office and Edit the NPI, Tax ID, POS and Billing Name

    Please follow the below steps to create an office: Hover over the Account and Select Offices . 2. On the right of the screen, click on + Add New Office and enter the information in the Basic tab. (Example: Office name,...
  6. Creating Billing Profiles

    DrChrono's Billing Profiles allow you to save time by combining frequently combined CPT, HCPCS, Custom, and ICD-10 codes. Once created, a billing profile can add codes quickly and efficiently. Navigate to Schedule > Billing Profil...
  7. Exporting Custom Procedure Codes

    If you would like to export your custom procedure codes to an MS Excel file, you can do so by following the instructions below. Navigate to Billing > Custom Procedures Click on the Export to File button at th...
  8. Customized Follow-up Dates: Can we turn it off?

    Yes, if your office administrator would like to turn off the feature, it can be done on an entire practice basis. We cannot turn it off for certain providers while having it on for other providers within the same practice group. To re...
  9. How to Include Notes on your Patient Statements

    Adding a note to your monthly patient statements in DrChrono is very easy! You can add messages such as "To set up a payment plan, please call xxx-xxx-xxxx", "Your Prompt Payment is Appreciated" or anything else you would like to send out o...
  10. Financial Transactions (fka Day Sheet) Updates: Adjustments tab

    The fourth tab listed under the Financial Transactions (fka Day Sheet) is the Adjustments tab. Here is where you can see charges added for the parameters you set. The controls available include: Start Date Stop Date ...