Articles
INTERNAL: Customized Follow-up Dates - turning off for a client
If a client reaches out and asks to have customized follow-up dates turned off, you can easily do so for them. The setting is located under Practice Group (PG) settings.
If you uncheck this option, the account will no longer be able ...
Customized Follow-up Dates: Setting up your account
DrChrono has added a feature that will allow you to customize follow-up dates on an individual appointment basis. The standard default of 35 days will remain unless it is updated by an administrator on your account.
Admin...
Customized Follow-up Dates: Utilizing within your account
DrChrono has added a feature that allows you to customize the follow-up date on an individual claim basis. This feature must first be set up for your account by your DrChrono billing administrator.
Once enabled, here is how you can utilize t...
Customized Follow-up Dates: Reporting
DrChrono has added functionality to customize claim follow-up dates based on the type of claim, the circumstances around the particular claim, or your office policies.
When you request reports on your accounts receivable, you have the option t...
Customized Follow-up Dates: Can we turn it off?
Yes, if your office administrator would like to turn off the feature, it can be done on an entire practice basis. We cannot turn it off for certain providers while having it on for other providers within the same practice group.
To re...