Updated Articles

  1. Checking In to an Appointment with the OnPatient App

    You can check in for your appointments through the OnPatient app and complete onboarding before you arrive at the office or start a video visit. 1. To begin, navigate to the Appointments menu. 2. Under Upcoming Appointments tap Check-...
  2. How to Search for a Patient-Web & iPad

    From the web, the easiest way to search for a Patient is using the search bar , which is at the top of your DrChrono account anywhere you go. All you need to do is simply start typing the patient's name and select it from the list. This will take y...
  3. Bulk Importing Patient Demographics

    You can import your patient demographics from a spreadsheet into your DrChrono account. You can use a standard Microsoft Excel spreadsheet (.xls) or a basic comma-separated value file (.csv) with your patient's demographic information. You can f...
  4. Practice Settings: Office Setup and Management

    To manage your offices, from your DrChrono navigation bar, mouse over the Account tab and select Offices. This will bring you to the 'Manage Offices' page which lets you view and edit your offices. From here you can create...
  5. Setting Up and Creating Offices

    Setting up an office in DrChrono is an easy process. Watch the video below to learn how to create a new location or edit an existing one. If you are having trouble viewing this video click here to view it on the DrChrono c...
  6. Sending a Message through OnPatient

    Learn how to send secure HIPAA-compliant messages through OnPatient. ...
  7. Creating Custom Procedure Codes

    Learn how to create custom procedure codes in your DrChrono account. ...
  8. Release Notes for 2023-09-15

    What's new? Check out the release notes for DrChrono for September 15, 2023. Click Follow in the Release Notes section to be notified when release notes are published. Billing and Payments Summary Description ...
  9. Upcoming Availity Rejections

    Our EverHealth clearinghouse, eProvider Solutions (ePS) has received an important communication from Availity regarding updates to their claim processing procedures. Beginning Saturday, March 16, 2024, Availity will be returning previou...
  10. ePS Reconnection Payer List (F-M) as of 5.17.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF95432 95432 Facey Medical Foundation P No...