Updated Articles

  1. CMS Measure ID 130: Documentation of Current Medications in the Medical Record (CMS68v11)

    You can easily enter data in DrChrono to sync with Healthmonix MIPSpro. You can enter some data in multiple places. Please see our article on all the areas in DrChrono where you can enter data for reporting with Healthmonix MIPSpro. Your ...
  2. Adding Prescriber Information to an Office

    To ensure your Prescription Measure s are accurately reflected for the office(s) you have selected for reporting, you will need to associate the authorized prescribers with the offices. Each SureScripts provider ID is associated with a specif...
  3. Telehealth Troubleshooting FAQ

    1. My patient did not receive their email reminder. Is it possible to send another link? When a video visit is booked, an email is automatically sent to the patient after saving the appointment. You can also send additional reminders with...
  4. The Appointments Dashboard

    The Appointments Dashboard shows your appointments for the day, along with the current appointment status. The Appointments Dashboard is a great place to track and adjust the status of multiple appointments. Any changes to an appointment's s...
  5. How do I change an appointment's profile on the iPhone?

    Selecting appointment profiles in the EHR app can be done through your patient's appointment page. On your patient's chart, tap on the Appointment Profile selection. When you tap on the Appointment Profile selectio...
  6. How do I search for unlocked/unsigned clinical notes on my iPhone?

    If you would like to view which clinical notes you have not locked and signed, you may use the filter function on your iPhone to view your unlocked notes. To access filters on your iPhone, on your EHR navigation tab, select Filters at the up...
  7. Compound Medications on the iPhone

    You can use the compound medications feature to write up compound prescriptions to print out for your patients or send electronically. Note : The compound medications feature cannot be used with controlled substances. 1. Tap on the ...
  8. Accessing Your Health Profile through OnPatient

    You can easily view, save, or print your clinical summary through your OnPatient portal. Viewing your clinical summary directly on the website Log in to your OnPatient account. Select Health Profile . 3. On the left-hand sid...
  9. How do I cancel an appointment?

    If enabled by your provider, you can cancel an appointment online through OnPatient. 1. To cancel an appointment, go to the Appointments tab and click on the appointment you would like to cancel. 2. Next, click the Cancel button ...
  10. I am unable to attach files and send it to my provider. What is the file format that I can attach?

    OnPatient allows PDF, JPEG, or PNG format files to be transmitted to your healthcare provider via the secure messaging portal provided that your provider has enabled messaging for OnPatient. 1. Log into OnPatient and click Messages at the top o...