Updated Articles

  1. Messaging with Providers

    You can use the OnPatient mobile app to view, send, and respond to messages from your provider. 1. Go to the Messages menu at the bottom of the screen. 2. To compose a message, select the compose ( ) icon. 3. Choose ...
  2. Turning On and Turning Off Your Sample Data

    The Sample Data option in DrChrono is a great way to familiarize yourself with the DrChrono EHR before adding actual patient data. It is designed to be turned on so you can practice and learn the DrChrono platform and turn off and remove the d...
  3. Why use DrChrono billing?

    DrChrono's billing will give you remarkable savings on your employee cost and provide worry-free billing services you can rely on. When on DrChrono's Apollo Plus plan you have the added bonus of working with our expert team of nationally certif...
  4. Archiving and Changing Offices

    Practice groups change over time, and when they do, changes need to be made in order to keep your EHR updated. For example, you are moving locations. If a provider is removed from a practice group, their office will still remain. If you have any...
  5. How to Set Up Online Scheduling

    Watch this video to learn how to set up online scheduling. Having trouble viewing this video? Click here ...
  6. Bulk Appointments

    Having trouble viewing the video? Click here ...
  7. How do I get help as a DrChrono user?

    Account Changes For any account-related changes, our Account Management team is here to help. After you have completed your implementation & training, you should have an assigned account manager. You may contact your account manager for account ...
  8. What are the system requirements to use DrChrono?

    DrChrono EHR works on any Windows or Mac computer with internet access and most iOS devices. However, a few minimum requirements must be met in order to use the DrChrono EHR. Please check the list of supported software and hardware requirements belo...
  9. Updates from Change Healthcare

    For updates from Change Healthcare, you can view them here: https://www.unitedhealthgroup.com/ns/changehealthcare.html Please Note: It's important to understand that when Change Healthcare (CHC) announces they are "beginn...
  10. ePS Reconnection Payer List (N-Z) as of 5.17.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO ...