Updated Articles

  1. How to change my DrChrono login password?

    DrChrono offers two ways to change your login password. Logged Out/Locked Out Users : If you are locked out of your account and need to reset your password, please see our guide here: Forgotten Password: How do I reset my passwor...
  2. Form Editing and Sharing

    Watch this video to learn about editing and sharing forms.
  3. Release Notes for 2023-06-30

    What's new? Check out the release notes for DrChrono for 06-30-2023! Click Follow in the Release Notes section to be notified when release notes are published. Billing and Payments Summary Descripti...
  4. ePS Reconnection Payer List (A-E) as of 5.08.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF13162 13162 1199 National Benefit Fund P Yes ...
  5. VIDEO: Connecting Billing Profiles and Appointment Profiles

    You can easily connect billing profiles to appointment profiles , allowing you to populate both appointment and billing information in one click. ...
  6. Billing Profiles and Fee Schedules

    When creating your billing profiles, the system will automatically pull in the price listed on your fee schedule, or you can override this price and enter a billing profile-specific price. To set up a billing profile, please refer t...
  7. How to change the billing status automatically to Paid in full and Balance due from the billing screen?

    Enabling Auto set Billing status will help your office change the billing status automatically when payments post that satisfy or zeroes out the insurance or patient balance on the account. It will help you to properly categorize claims that a...
  8. Good Faith Estimate: Can I rename an existing estimate?

    The short answer is, yes, absolutely! Navigate to the patient's chart and select Patient Cost Estimator and identify the estimate that you would like to update. Click on the three horizontal lines on the right of the screen...
  9. How to identify claims that were billed but not paid

    1. Hover your cursor over the "Billing" tab and select "Live Claims Feed" from the drop-down menu. 2. Click on "Claim St", from the drop-down and select the following statuses: In Process at Clearinghouse In Proce...
  10. eProvider Solutions- What do the different statuses mean?

    Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include: Complete Form Created, Provider Action Required Digital Signature - The form can be signed ...