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Yes! You can add any information that the payer may need when adjudicating the claim can be added to appear in box 80 on the UB04 form.
Navigate to Billing > Live Claims Feed > Inside patient's appointment > Info tab
If you need add...
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The BBPOS Chipper 3XBT reader connects to your Apple iOS devices via Bluetooth to process credit card payments. It is compatible with DrChrono Payments and allows for chip, tap, and swipe payment functions. The DrChrono Payments feature is av...
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While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes. Here is a listing of common codes, what they mean, and what the suggested next step should be.
Credit Card Decline Code...
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If you need to reverse a patient credit card payment processed through DrChrono Payments, there are two ways to do it.
If you are reversing a credit card payment that was processed the same day , you have the option to Void the payme...
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Setting up your DrChrono Payment account is easy and can be done through your DrChrono account.
The first thing you will need to do is reach out to accountmanager@drchrono.com and let them know you would like to utilize DrChrono Pay...
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Purchasing readers to process payments through DrChrono Payments is easy. The hardware store will show you the options so you can make a selection that works best for your practice.
Orders typically ship within 3-5 business days, ...
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When health insurers process medical claims, they will use what is called ANSI (American National Standards Institute) group codes, along with a reason code, to help explain how they adjudicated/processed the claim.
The four group codes...
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What happens when you sign and lock a clinical note, but you need to make an adjustment or add information without unlocking it? You can easily add any adjustments or changes through amendments. Amendments are added to the end of the clinical note. ...
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A clinical note can be unlocked by following the below steps.
1. Navigate to Clinical > Clinical Notes .
Note: You can also open a clinical note through the appointment window or the appointments section of a pat...
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If you are unable to find your patient's clinical note, the most likely scenario is that the associated appointment was deleted and therefore the clinical note attached to that appointment was also deleted.
To verify that this was the cause fo...