Updated Articles

  1. ePS Reconnection Payer List (N-Z) as of 4.11.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO ...
  2. DrChrono Payments: How to set up your account

    Setting up your DrChrono Payment account is easy and can be done through your DrChrono account. The first thing you will need to do is reach out to accountmanager@drchrono.com and let them know you would like to utilize DrChrono Pay...
  3. What are Diagnosis Pointers?

    Diagnostic coding (ICD-10) translates written descriptions of diseases, illnesses, and injuries into codes from a particular classification. In medical classification, diagnosis codes are used as part of the clinical coding process alongside interve...
  4. How do I create a staff account?

    Providers and those with the permission to create staff accounts have the ability to add staff accounts for their staff members. Staff accounts have the following capabilities which may be customized based on your practice needs: Full acce...
  5. Reminders Are Getting Sent Out Too Early or Too Late (wrong timezone setting)

    You can adjust your timezone setting to ensure that reminders go out to your patients in the correct time zone. Setting the Timezone 1. Go to Account > Provider Settings and select the Profile tab. 2. Selec...
  6. ePS Reconnection Payer List (A-E) as of 4.11.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF31147 31147 1-888-OHIOCOMP (Ohio BWC) P N...
  7. DrChrono Payments: Purchasing hardware

    Purchasing readers to process payments through DrChrono Payments is easy. The hardware store will show you the options so you can make a selection that works best for your practice. Orders typically ship within 3-5 business days, ...
  8. How to Have a Specific Number of Patients Book Appointments for the Same Time Slot

    If you would like a specific number of patients to be able to book appointments for the same timeslot, here is how you can make it work through online scheduling. For example: If you only want 3 patients to book appointments for a specific tim...
  9. How do I schedule multiple appointments in the same exam room at one time?

    DrChrono, by default, allows you to schedule one appointment at a time per exam room. There is a way to change this setting so that you can schedule multiple appointments at one time. Here's how: 1. Go to Account > Provider Sett...
  10. How do I use availability search?

    Availability Search is a tool that helps you find free time to schedule appointments and can be found by going to Schedule and selecting Availability Search . On the Availability Search page, you can look for appointments...