Updated Articles

  1. Printing and Downloading Your Clinical Notes

    You can print all of the clinical notes for a particular patient or group of patients based on criteria available in the Clinical Notes section of the software. Follow the steps below to generate a message in your Message Center with the clinical ...
  2. How Do I Update the Default Payment Profile?

    There are two ways of setting a default payment profile. Set the default payment profile in general for all patients. Set the default payment profile for a particular patient. All Patients First, let us see how to set the d...
  3. ePS Reconnection Payer List (A-F) as of 4.05.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF31147 31147 1-888-OHIOCOMP (Ohio BWC) P No NO ...
  4. How to Have a Specific Number of Patients Book Appointments for the Same Time Slot

    If you would like a specific number of patients to be able to book appointments for the same timeslot, here is how you can make it work through online scheduling. For example: If you only want 3 patients to book appointments for a specific tim...
  5. How do I create tags to attach to a patient document?

    A great way to filter a search in a patient's history is by using Tags. These are keywords that you set within the DrChrono platform to search by. Tags are completely customizable and you can name them whatever you would like. You are given suggesti...
  6. I can't find my patient's clinical note!

    If you are unable to find your patient's clinical note, the most likely scenario is that the associated appointment was deleted and therefore the clinical note attached to that appointment was also deleted. To verify that this was the cause fo...
  7. DrChrono Payments: Voiding a payment

    If you need to reverse a patient credit card payment processed through DrChrono Payments, there are two ways to do it. If you are reversing a credit card payment that was processed the same day , you have the option to Void the payme...
  8. Exporting Patient Demographics

    DrChrono offers you a way to export your patient demographics. 1. Go to Patients > Patient List . 2. In the top right corner of the page you will see a button that says Export (CSV) please click on it. 3. You will see a confirma...
  9. ePS Reconnection Payer List (N-Z) as of 4.26.2024

    ePS Payer ID DrC Payer ID Name Line of Business Claims Impacted by CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO Active ...
  10. How to Add Medications to the Medication List

    The medication list keeps track of all your patient's medications and also serves as a rapid way to auto-populate fields while sending an eRx. Medications are stored in your patient's medication list. When you prescribe new drugs, DrChrono will auto...