Updated Articles

  1. ePS Reconnection Payer List (F-M) as of 4.11.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF95432 95432 Facey Medical Foundation P No...
  2. How do I unlock a clinical note?

    A clinical note can be unlocked by following the below steps. 1. Navigate to Clinical > Clinical Notes . Note: You can also open a clinical note through the appointment window or the appointments section of a pat...
  3. ePS Reconnection Payer List (N-Z) as of 4.16.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO ...
  4. How to Have a Specific Number of Patients Book Appointments for the Same Time Slot

    If you would like a specific number of patients to be able to book appointments for the same timeslot, here is how you can make it work through online scheduling. For example: If you only want 3 patients to book appointments for a specific tim...
  5. How do I lock a clinical note?

    With DrChrono you can electronically sign a note when the note is locked. Clinical notes are rendered in PDF format. There are several ways to navigate to the clinical note in order to sign and lock the document. The most common ways to...
  6. I can't find my patient's clinical note!

    If you are unable to find your patient's clinical note, the most likely scenario is that the associated appointment was deleted and therefore the clinical note attached to that appointment was also deleted. To verify that this was the cause fo...
  7. DrChrono Payments: How to set up your account

    Setting up your DrChrono Payment account is easy and can be done through your DrChrono account. The first thing you will need to do is reach out to accountmanager@drchrono.com and let them know you would like to utilize DrChrono Pay...
  8. How to archive an EOB/ERA.

    In DrChrono, there is no option to delete an EOB/ERA. However, we can archive them which will remove them from showing under your Remittance Report section. To archive an EOB/ERA, Please follow the steps outlined below: 1. Hover ove...
  9. UB04 Box 74 - Where do I add the Principal Procedure Code for an institutional claim?

    For inpatient claims where a procedure was performed, the claim must include the procedure code(s) and dates on which they were performed. This field is not currently required on outpatient claims. Be sure to check the Medicare Claims Processing ...
  10. How do I add the purchased service provider information to a claim?

    A purchased service provider is defined as "... an individual or entity that performs a service on a contractual or reassignment basis for a separate provider who is billing for the service. Examples of services include, but are not limit...