Updated Articles

  1. Patient Menu Items on the iPhone EHR App

    There are several items available for use located under the Patient menu on the iPhone EHR app. This tutorial will guide you through these options. To access the patient menu, select the patient or appointment. ...
  2. INTERNAL: Import Fee Schedule v.2

    To import a customer's Fee Schedule follow the steps below. 1. Log into your employee account. 2. From the internal tools tab (Swords Icon) choose 'Setup/Enrollment', or click here . 3.) Under the import category select '...
  3. Logging into DrChrono Web and iPad

    You can easily log into DrChrono web version here . You only need to type in your Username and password. You can log in from the iPad with your Username and Password, a PIN, Touch ID, or Face ID if you have a newer iP...
  4. Student Education FAQ

    Are you or someone you know interested in DrChrono’s educational offerings? We believe that the future of healthcare lies in the hands of today's students. DrChrono provides free access with ease to students anytime, anywhere. Question : Where do...
  5. Is There a Dictionary to Search for CPT, HCPCS, and ICD-10 codes?

    All of the billing codes (CPT/HCPCS/ICD-10) are searchable in DrChrono. You can easily search these codes by following the steps outlined below: 1. Hover over Billing and select Code Search. 2. The Code Search screen ...
  6. Specialty Specific Eligibility

    DrChrono can verify eligibility for either single or multiple specialties at a time, as well as log past eligibility checks for future reference. Running Eligibility Navigate to Patient’s chart > Eligibility screen. ...
  7. Using RCM Tasks to View and Sign Charts

    With the RCM Tasks tool, you can conveniently view which charts need to be signed (as a rendering or supervising provider) and quickly sign to finalize them. Once your charts are signed, they can be submitted to the patient's insurance carr...
  8. How to fix the claims rejected for "SERVICE UNIT COUNT OR ANESTHESIA MINUTES" ?

    If your claim is rejected for Service Unit Count (OR) Anesthesia Minutes , there is a simple and easy fix. 1. Hover over Billing and select Live Claims Feed 2. Search for the patient and click on their date of servic...
  9. Submitting Claims to Multiple Primary Insurances.

    To submit claims to multiple primary insurances, you will need to submit a ticket to the support team to have the "multiple primary" feature enabled. Once the request is processed and the feature is activated, please follow the steps outline...
  10. Payments tab under Patient Payments

    Let's explore what the column headings represent under Patient Payments. They are denoted by the blue box below. You can navigate to the screen below by going to Billing > Patient Payments. Click on the Payments tab and select a pat...