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When a Stripe dispute (also known as a chargeback) is created, a notification is sent to your Message Center to alert you of the newly filed dispute.
To view the details of a filed dispute, hover over the Billing tab and sele...
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DrChrono's integration with Square makes it easy to take credit card payments in one place without having to log in to a different site. You can easily connect Square to your DrChrono account.
1. Hover your cursor over the Account t...
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Yes, all of the ERAs transmitted to our system are tracked under the Remittance Report section; you can download them and share them with your previous biller if needed.
1. Hover over Billing and select Remittance Reports .
2...
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Yes!
If you routinely adjust off balances, you can save yourself time by enabling this feature.
It's located under Account > Provider Settings .
Under the Miscellaneous heading, you will see the option listed as Balance ...
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The Payment Analysis report is a tool that provides you with an overall snapshot of your incoming payments. Payment Analysis addresses three questions:
How much is coming in?
What is the source of the income?
What service/provider is t...
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Last Updated: 04/20/2025
in Clinical Labs Q: What labs can I use with DrChrono?
A: DrChrono EHR integrates with four third-party organizations that you may use for your labs: Labcorp, Quest Diagnostics, Lifepoint, and Health Gorilla. Labcorp and Quest Diagnostics directly provide clinic...
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Note: one of the beginning steps prior to setting up EPCS with ID.me is to confirm the provider's identity. Click here for steps.
DrChrono has partnered with eRx registration process is a prerequisite for EPCS registration.
As a best p...
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With DrChrono, you can set pharmacies as favorites to search for pharmacies rapidly while sending e-prescriptions. Favorite pharmacies apply to all your patients and serve as a convenient way to keep track of all popular pharmacies within your offic...
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QRDA Import Process
You may need to import a QRDA file to import specific CQM data for a particular patient or group of patients. The QRDA import process is straightforward.
To access, navigate to Patients > Patient List OR Clinical > C...
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Last Updated: 04/20/2025
in Patient Management Telehealth Consent forms can be signed by patients through DrChrono's telehealth feature.
Uploading Consent Forms
If you need to upload any consent forms, you can do so by going to Patients > Consent Forms and uploading the forms ...