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For customers utilizing eProvider Solutions (ePS) as your clearinghouse, you can now see in your patient's chart what services (Electronic Claims, ERAs, Eligibility) are available for each payer. If you are not currently enrolled for a service ...
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If you are seeing light indicators on your BBPOS hardware device, this is what they could mean:
Light Indicators
None
The card reader is off.
Flashing blue and white
The card reader is connected and ready to accept c...
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Stripe assesses any fees for processing patient credit card payments daily. This transparency will give you greater insights into your actual cash flow from processing credit cards. You will be able to see the details in the Stripe Portal.
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Once you have set the parameters for your account for patient payment plans, you can set up an individual patient plan for your patients.
Here's how:
Navigate to your patient's chart and select the OnPatient Payment tab > Patient Pa...
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If needed, the name, email, address and/or phone number that shows on your patient's text-to-pay link can be updated. The updates can be made per Merchant ID.
Navigate to Account > Provider Settings > Patient Payments > Merchant List
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Suppose you receive a credit card (aka Virtual Credit Card) from a health insurance payer for reimbursement for services rendered to your patients. In that case, DrChrono has an easy way to post the payment and attach the associated ERA.
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DrChrono's Form Tools consist of different types of fields that allow you to build templates to use in clinical notes and patient onboarding. You have several types of fields at your disposal, all of which can be used to populate text into yo...
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Last Updated: 04/20/2025
in Clinical Labs If the Health Gorilla window does not load in your account, it could be an issue with your browser's cookie settings. This article will review how to change your browser's settings to utilize Health Gorilla in your account for Safari and Chrome bro...
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Patient flags are a tool that can be customized to note and report attributes of:
A patient : Balance unpaid, special care needs, can/cannot receive treatment, needs special paperwork, etc.
An appointment : Requires follow-up visit, ...