Updated Articles

  1. Setting Default and Favorite Pharmacies on the iPad

    On the iPad, you can set pharmacies as default or as a favorite, similar to DrChrono's web EHR. To set pharmacies as default, first access the new prescription page. Tap on the patient's name and select Send eRx on the drop-down menu. ...
  2. Sending a Prescription through the iPhone EHR App

    1. Select the patient you would like to send the prescription for and tap the menu ( ) icon. 2. Select Send eRx . 3. Fill out the prescription information. Note: If you want to prin...
  3. OnPatient FAQ: Why isn't my office showing up in OnPatient?

    If your patient cannot see an office in their OnPatient portal, you may not have enabled certain permissions required to enable online scheduling for that office. The permissions you need to enable are: Enable online scheduling for one or more e...
  4. INTERNAL - Sending claims via Carisk Partners (fka iHCFA)

    Carisk Partners (fka iHCFA) is a clearinghouse specifically used to bill out claims only to Workers' Compensation and Auto Accident payers. One difference with Carisk (fka iHCFA) (compared with regular clearinghouses such as Change or T...
  5. Using the Practice Group Dropdown

    The practice group dropdown allows you to view the collective information of the practice, from all providers, when the Practice Group option is selected. Accessing the Practice Group Dropdown 1. To access the practice group, ...
  6. Changing the Primary Provider for an Office

    In the event you need to change the primary provider for an office, you can easily do so in the office setting. Go to Account > Offices . 2. Select Edit for the office you need to change providers for. 3. Choose the de...
  7. OnPatient for Patients Overview Video

    Learn how to use your OnPatient account.
  8. Yes/No Fields

    Watch this video to learn how to use yes/no fields in forms.
  9. What is an NDC and Why Do I Need To Include It?

    NDC is an industry acronym that stands for National Drug Code . It is a unique 10-digit code that is universal for human drugs in the United States and is present on all drug packages in the United States. Payers require this information o...
  10. Requesting additional enrollments through TriZetto

    So, you've completed all of your initial enrollments (EDI for claims; ERA for electronic remits; and RTE for real-time eligibility, if required) but now need a few more. How do you proceed? With TriZetto's STEM portal, the p...