Updated Articles

  1. Billing Status: What Do They Mean?

    DrChrono uses statuses on appointments/claims to know, at a glance, where your claims are in the RCM process. You will see these statuses in your Live Claims Feed. Navigate to Billing > Live Claims Feed . Billing St wi...
  2. Claim Status: What Do They Mean?

    DrChrono uses statuses on appointments/claims to know, at a glance, where your claims are in the RCM process. You will see these statuses in your Live Claims Feed. Navigate to Billing > Live Claims Feed . "Claim St" ...
  3. Using Different Locations with Square in DrChrono

    You can set up different locations in Square to use for different offices or providers. Different bank accounts can be associated with different practice locations. You could also use the locations feature to represent different providers. You ca...
  4. What are Unmatched ERAs?

    When ERAs are received into DrChrono from the clearinghouse, they are validated against the appointment before posting. If the match is found, the payment will automatically be posted. If there is no match found (whether the patient o...
  5. How do I post a payer/insurer/provider adjustment?

    There may be times when you will need to post an adjustment to a patient's account manually. Here is how you can easily accomplish the task: Start with the patient's appointment. Scroll down to where the CPT/charges are listed. Click...
  6. Excluding Forms from the Clinical Note

    Through DrChrono's Form Builder settings, you can exclude a form or multiple forms from your complete note. Excluding templates from the complete note allows you to still complete forms during a clinical visit, but the information you document will...
  7. Upgrading your ID.me Account for Liveness

    DrChrono's identity proofing partner, ID.me , is improving their process of identity verification to the highest standards set by the National Institute of Standards and Technology ( NIST ). See our FAQ later in this article. Once you h...
  8. What data is included in CCDA exports from DrChrono?

    You can export patient data in CCDA format in bulk, and download or view it individually . The data is formatted in XML format. It can also be viewed as a PDF when you export it individually. Two easy ways of viewing what is included in a C...
  9. Healthmonix MIPSpro Procodes

    Healthmonix MIPSpro created PROcodes to document quality actions or eligibility criteria that do have codes assigned by CMS. PROcodes give you the ability to indicate if a certain eligibility criterion was met or if certain actions were met or not ...
  10. Splitting a Fax

    If you receive a fax that you need to split between patients or if you need to split multiple pages of a fax into different documents for 1 patient, you can do so through the message center. 1. Navigate to the message center ( ) and open ...