Articles
INTERNAL: How to migrate current customer to clearinghouse ePS
To transition a current customer of DrChrono utilizing TriZetto or Change Healthcare (fka Emdeon) to eProvider Solutions (EC clearinghouse), follow the steps below.
Add Customer to ePS:
Choose the Main provider of t...
INTERNAL- ePS Clearinghouse Transition
As part of integrating more fully with the suite of EC products, we will be transitioning our billing clients to ePS (e-Provider Solutions), a clearinghouse under the EverCommerce(EC) umbrella.
Clients will enjoy a smoother and mor...
INTERNAL: How to determine reporting level of a payer with Change Healthcare (fka Emdeon)
Payers determine on their own what type of information they return to us to populate in patient accounts. The differences are referred to as "reporting levels".
For Change Healthcare (fka Emdeon), they are as follows:
1) File Leve...
INTERNAL - Sending claims via Carisk Partners (fka iHCFA)
Carisk Partners (fka iHCFA) is a clearinghouse specifically used to bill out claims only to Workers' Compensation and Auto Accident payers.
One difference with Carisk (fka iHCFA) (compared with regular clearinghouses such as Change or T...
Clearinghouse Information: Contacts, Credentials, and Web Portals
**** IMPORTANT ****
If you try to utilize a name and password and receive an error message, PLEASE reach out to whomever the password belongs to and ask. Repeated failed attempts can and will lock the account, creating a second issue...