**** IMPORTANT ****
If you try to utilize a name and password and receive an error message, PLEASE reach out to whomever the password belongs to and ask. Repeated failed attempts can and will lock the account, creating a second issue.
Change Healthcare (fka Emdeon) Contact Numbers
Claims & ERAs - 866-742-4355.
Patient Statements - 800-537-7563
EDI - 866-924-4634.
Emdeon Receiver ID – 270593564.
Change Healthcare (fka Emdeon) Portal (For checking rejected claims, EDI/ERA Status)
https://access.emdeon.com/CIHS/
Username - mowens12
Password - DrChrono@April2024 (as of 4.13.2023)
Steps to check the status of EDI/ERA -
Change Healthcare (fka Emdeon) On 24/7 Portal. (Creating Cases and checking existing case status)
https://clientsupport.emdeon.com/Login.aspx
We have to create our own logins for this portal. Please find Christopher and Srinivasa's credentials below:
Username - srinivasa.sai@drchrono.com
Password - Drchrono123
Username - christopher@drchrono.com
Password - Prajhagp!89!
Trizetto Login Portal (https://mytools.gatewayedi.com/LogOn)
Username - 3ACV
Password -CHANGINGHealthCareJan#2023 (as of 4.13.2023)
Trizetto Contact - 800.556.2231
Links to Clearinghouse Payer Lists
Payer list Change Healthcare (fka Emdeon) ( https://access.emdeon.com/PayerLists/ )
Payer list Trizetto ( https://payers.gatewayedi.com/payerlist/default.aspx)
Payer list ePS (https://eprovidersolutions.com/payer-list)