Updated Articles

  1. My printed HCFA form is not aligned.

    In DrChrono you may fill out HCFA-1500 forms by printing your claim information directly onto the blank HCFA form utilizing the HCFA-1500 (text) option. The option in DrChrono is only configured to work with the most recent HCFA-1500 versi...
  2. Carisk Partners (fka iHCFA) - How to Attach Documents to Workers Comp Claims

    Please note that these instructions pertain to users who have the Carisk Partners (fka iHCFA) integration enabled. If you would like access to the feature, please contact your Account Manager for more information. All patient data listed i...
  3. How Do I Unallocate a Payment if it is Posted to a Wrong Appointment?

    If you allocate money to the wrong appointment or line item, you have the ability to unallocate/delete those funds so they can be posted to the correct patient's appointment. To do so, you'll need "Billing Administrator" and "Access Pa...
  4. How to Use the Stripe Evidence Upload Tool

    To submit evidence to support a Stripe dispute, you need access the Stripe Evidence Upload Tool. Begin by hovering over the Billing tab and selecting OnPatient Payments . This will take you to the Stripe Dashboard . ...
  5. How to Access the Coronavirus Screening Questionnaire in DrChrono

    To screen patients for the coronavirus, COVID-19, DrChrono is providing this standard form. It includes travel questions, symptom reporting, as well as links to up-to-date CDC notices and global case tracking. Once downloaded it can be found under...
  6. Exporting QRDA I Files from DrChrono

    You may need to export a QRDA I file to provide specific evidence for a particular patient. Or you may need to export your Clinical Quality Measure data for all the measures available in DrChrono or specific ones. This article will show you how t...
  7. Joining a Video Visit for the Patient

    DrChrono offers various ways for patients to join telehealth visits. They can join by clicking on the link that is sent via email or text when a telehealth visit is scheduled or through their OnPatient account. Joining via emailed Link ...
  8. How do I delete a task?

    To delete a task, you will need to archive it. 1. Click on the three stacked lines on the far right side of the DrChrono toolbar to enter the task center. 2. Ensure all filters are set correctly to show the task you ...
  9. How do I access practice chat from the web based EHR?

    Through the DrChrono practice chat, you can communicate internally with other members of your practice group. 1. Once you log in to your web-based EHR you will see the Practice Chat icon in the bottom right-hand corner. ...
  10. How do I add consent forms to an appointment profile?

    Consent forms may be used in conjunction with appointment profiles to automatically attach documents to appointments. If any forms need to be read and signed with a specific type of profile, you may save time by adding consent forms to an appoint...