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If enabled by your provider, you can schedule an appointment through the OnPatient app.
1. Select the Appointments menu.
2. You can see your past and upcoming appointments. Select the ( ) icon to schedule a new appointm...
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Check out our video on setting up appointment reminders. You can also see our article on reminders for more information.
Note: DrChrono only supports SMS text reminders to US-based numbers and US territories.
Having trouble viewing t...
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We have made contacting our support team easier than ever!
There are multiple ways to get in touch with us. You can also search our help center for an article/video to answer your questions. This article will cover where you can submit tic...
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If all of your claims bill with the same taxonomy code, you can enter it in your account settings and it will carry through all of your claims.
If you need to report a different taxonomy for specific insurances, please see this article: ( h...
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Occasionally, the prices of your procedures and inventory will change. You may also decide not to offer a service and the related custom procedure code will need to be archived. You can do both quickly and easily in DrChrono.
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If you need to direct a statement to someone other than the patient, perhaps a parent or guardian, you can designate that in their chart. The steps below will show you how to enter the information.
Hover over Patients and select ...
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With the RCM Tasks page, any claim/appointment that requires practice assistance to proceed will be listed in one convenient place. The RCM Tasks Page can be accessed by clicking on the $ sign on the toolbar at the top right of the scre...
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You can print superbills, aka itemized receipts, from a few different places individually or in bulk for a day or date range. Individually you can print from either the appointment window or the billing details screen in the Live Claims Feed. You ...
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Auto Accident carriers require the state of the accident to appear in box 10B of the HCFA-1500 claim form. You can enter it into the patient's demographics and it will appear in the correct place on the claim.
Here is how:
Navigate to Pa...
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This article explains the steps on how to mail a claim to the secondary insurance with the primary EOB. There are two different scenarios for this type of claim:
When the secondary insurance is not contracted with the clearinghouse and you a...