Updated Articles

  1. How can I enter in an official practice name and have that reflected in my clinical notes, superbills, and patient statements?

    1. To enter your official practice name, navigate to Account > Provider Settings . 2. Select the Medical Billing tab. In the third field, titled Practice Official Name , enter in your desired name. 3. Whil...
  2. ePS Reconnection Payer List (G-M) as of 4.05.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMFTP057 WX917 Gallagher Bassett Work Comp P No NO...
  3. ePS Reconnection Payer List (N-Z) as of 4.05.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO Acti...
  4. What does the Insurance set up screen do?

    The Insurance Setup screen has multiple functionalities. Depending on how the provider/organization is credentialed, some claims may need to be billed with an individual NPI or SSN while another is billed with the group NPI and TIN. This scr...
  5. Entering a Pending Pre-Authorization Number

    If you have been issued a preliminary pre-authorization number from a patient's insurance payer and it has not yet been officially approved, you can still enter the information you have into the patient's chart. While in the ...
  6. DrChrono Payments: Processing a patient payment on the web

    DrChrono is happy to offer your practice a simple, efficient, and convenient way to collect patient payments. After you set up your account with DrChrono Payments, you are ready to process a payment. Navigate to Billing > Patient...
  7. DrChrono Payments: Processing a payment from the appointment screen

    When your patient arrives for their appointment, you can easily collect and process their copay or other payment directly from the appointment/calendar. All patient data listed in this article is sample data. This is not a real ...
  8. DrChrono Payments: Processing a patient payment on the iPad

    You can process patient payments on the go by utilizing your iPad. First, log into your DrChrono account Pull up the patient's appointment, scroll down, and click on Add under the Billing Details section. ...
  9. VIDEO: DrChrono Payments: Patient Payment Screen

    Here is a step-by-step guide to processing patient payments on the web. ...
  10. VIDEO: DrChrono Payments: Appointment Window

    Here is a step-by-step guide to processing a patient payment from the appointment window. ...