Updated Articles

  1. ePS Reconnection Payer List (G-M) as of 4.05.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMFTP057 WX917 Gallagher Bassett Work Comp P No NO...
  2. How to Set Up a Follow-Up Reminder

    A follow-up reminder reminds patients to make appointments on a recommended date that you decide. Follow-up reminders can be set up in advance in a way that works best for reminding your patients to make appointments on the date that you recommend. ...
  3. Creating and Using Reminder Profiles

    A reminder profile is a preset list of reminders you can choose from to alert your patients of their upcoming appointments. Reminder profiles are easy to set up and provide an efficient way to remind your patients via email, text, and phone calls. ...
  4. How to upload a Profile Image and Business Logo

    DrChrono makes it easy to add branding to your emails and official forms. There are two pictures you can change to customize your business's profile. The first is your practice's Profile Picture which will be attached to patient emails. The...
  5. How do I add a suffix, credentials or salutation to my name?

    1. To add a suffix, credentials, or salutation to your name, first go to Account > Provider Settings . You will land on the Profile tab by default. 2. On this page, you can select your salutation from the dropdown list an...
  6. How can I enter in an official practice name and have that reflected in my clinical notes, superbills, and patient statements?

    1. To enter your official practice name, navigate to Account > Provider Settings . 2. Select the Medical Billing tab. In the third field, titled Practice Official Name , enter in your desired name. 3. Whil...
  7. Entering a Pending Pre-Authorization Number

    If you have been issued a preliminary pre-authorization number from a patient's insurance payer and it has not yet been officially approved, you can still enter the information you have into the patient's chart. While in the ...
  8. Using the Scheduling Widget

    DrChrono's scheduling widget allows you to link your schedule to your website. Separate from OnPatient appointment scheduling, the scheduling widget lets you put a direct link into your website so that patients can make appointments when visiting ...
  9. Printing Calendar Appointments

    You can print out your appointments, but not export them into a file. 1. Go to Schedule > Calendar . Click on Print Appointments . 2. Select the filters you would like to print. You can only print one office at a time. 3. F...
  10. Printing Appointments for any Specific Date Range

    Within your DrChrono account, you can easily print appointments for a specific date range. Simply select the desired date range and print your appointments. This give providers and their staff the option to see a forecast of the daily, weekly, or ...