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Check out this video to learn about our Live Claims Feed, where all your claims live and can be reviewed and worked with just a few clicks.
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DrChrono Payments makes it easy to issue refunds to your patient directly from your DrChrono account. Any refunds must be processed through the web, not on a mobile device.
Navigate to Billing > Patient Payments > Payments tab
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Once you are set up and accepting payments through DrChrono Payments, you can designate it as the processor for all patients who submit payments via their OnPatient account.
Navigate to Account > Provider Settings > Patient Payme...
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The adjustment master screen enables a provider to set up their own "Action to be taken" for the adjustment reason codes which will override the current rule of payment posting in DrChrono.
Example : Currently, in the DrChrono system th...
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Enabling Auto set Billing status will help your office by updating the billing status automatically when you receive an ERA from a payer. The Billing status will change to ERA Received, ERA Denied, Internal Review, Balance Due, or Paid in Ful...
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You may have noticed that after scheduling an appointment there are small initials in the right and left-hand corners. These initials represent the appointment status abbreviation and the provider's initials.
The abbreviations or symbols on t...
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DrChrono makes it simple to add additional appointment fields to meet your practice needs.
1. Hover over Account and scroll down and select Custom Fields .
2. Select Appointment Fields .
3. In the right...
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Viewing the schedule by the office or by a doctor is even more user-friendly than ever.
Please take note that all doctors are unchecked at first, so you must select the desired doctor(s) from the start.
1. Check the box next to the provi...
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You can print out your appointments, but not export them into a file.
1. Go to Schedule > Calendar . Click on Print Appointments .
2. Select the filters you would like to print. You can only print one office at a time.
3. F...
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DrChrono's scheduling widget allows you to link your schedule to your website. Separate from OnPatient appointment scheduling, the scheduling widget lets you put a direct link into your website so that patients can make appointments when visiting ...