Updated Articles

  1. How to Change the Place of Service (POS) for a Specific Appointment

    To change the place of service (POS) for a specific appointment without changing the place of service in the appointment's office, please follow the steps outlined below: 1. Navigate to Account > Facilities 2. Click on A...
  2. INTERNAL: eProvider Solutions - Transition to clearinghouse ePS

    The attached document documents the entire process of transitioning a DrChrono client from their existing clearinghouse (TriZetto or Change Healthcare) to eProvider Solutions (ePS). _DRC 2 EPS - All Process.docx ...
  3. How Does Switching Clearinghouses Impact Practice Collections?

    The process of transitioning clearinghouses is pretty straightforward. It will usually just require a redo of the enrollment paperwork. While payers will accept incoming claims (usually EDI or 837 files) from multiple sources (multiple...
  4. UB04 Box 26 - Utilizing a claim ID from a claim form

    Each patient appointment within DrChrono will be assigned a unique claim ID number automatically. This number will be transmitted to the payer with each submitted claim. On the HCFA-1500 form , it will print in box 26 under the label "P...
  5. HCFA 1500 Box 31 - Print License On the claim form

    If the payer requires, you can print your state license number on the HCFA form in box #31 and the charge line. To set it up, follow the steps below. 1. Navigate to Billing > Insurance Set Up 2. Click on the Edit...
  6. DrChrono Payments: Stripe PCI Compliance

    We take securing patient information, including credit card numbers very seriously. As such, we secure patient financial information according to PCI DSS, or the Payment Card Industry Data Security Standard. The standards are mandated by card...
  7. Form Builder: How do I customize form fields?

    After you're done creating your form, think about how you would like your clinical note to look. The order of the clinical note sections does not need to mirror your form, you can reorder the sections in the Complete Note Format editor ( Clinical ...
  8. Using Health Gorilla in DrChrono

    We've now integrated with Health Gorilla to give our customers greater access to electronic labs. Your account plan type needs to be a Hippocrates or above for the integration with Health Gorilla. 1. To get started go to healthgorilla.com/d...
  9. EPCS: Can I send multiple schedule II medications in a prescription?

    Sending Multiple EPCS Medications in a Prescription In DrChrono EHR, it is possible to send multiple EPCS prescriptions. On the New Prescription page, simply select the + button in the upper right-hand corner to add a new medication form to the ...
  10. (MIPS) Electronic Case Reporting

    Note: To enable electronic case reporting, customers can reach out to DrChrono's support team for assistance in connecting their Public Health Agency with DrChrono. For a detailed, step-by-step guide on the process, please click here . You can at...