Updated Articles

  1. How do I backup all of my information within DrChrono?

    DrChrono offers a number of ways to back up your information. You can learn how to export your patient demographics by going here . There are a lot of other things that you can export and you will learn through this article. Additional Patient...
  2. How do I edit user/staff account permissions?

    DrChrono allows you to customize what users are able to access. You can restrict/allow access to certain aspects of the software through the staff permissions function under Account > Staff Permissions . First, go to Account ...
  3. Does DrChrono have a Disaster Recovery Plan?

    Yes, we do! Rest assured, your data is safe and we have sophisticated infrastructure and procedures in place for redundancy and security. Read more about DrChrono's security infrastructure here . Should you face a disaster yourself (and we ho...
  4. Why does my DrChrono account log me out frequently?

    DrChrono has an auto-logout feature built into the system that will automatically log you out of your account when it is idle for 25 minutes , t hen prompt the user to stay logged in with a pop-up, which will give the user an additional 5 minute...
  5. Adding Billing Profiles to Forms

    Learn how to add billing profiles to forms to be able to code your visits at the tap of a button. ...
  6. Release Notes for 2023-06-02

    What's new? Check out the release notes for DrChrono for 06/02/2023! Click Follow in the Release Notes section to be notified when release notes are published. Billing and Payments New and Updated New additional COVID-19 va...
  7. Payers who need enrollment to obtain eligibility information

    The following payers require enrollment to obtain eligibility information as of 3.08.2024. Payer Name Payer Id Blue Cross Blue Shield Of Michigan (Institutional) 100939 Blue Cross Blue Shield Of Pennsylvania (High...
  8. ePS Reconnection Payer List (N-Z) as of 5.08.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO ...
  9. ePS Reconnection Payer List (A-E) as of 5.01.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF13162 13162 1199 National Benefit Fund P ...
  10. Good Faith Estimate: What if the patient declines the estimate?

    After you have created the GFE/estimation document, there is a chance that the patient will say "No, thank you". It's important to mark the decline to keep your records up to date. If a patient does decline an estimate, it's easy in DrChr...