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Account Management Process
The first step is to send out the initial transition email alert to your customer.
Once you have completed the email set the customer up in the ePs system via the customer’s DrChrono account under PG settings....
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So, you've completed all of your initial enrollments (EDI for claims; ERA for electronic remits; and RTE for real-time eligibility, if required) but now need a few more. How do you proceed? With TriZetto's STEM portal, the p...
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Each payer or insurance has its own payer ID number to accept electronic claims. It serves as the electronic address , so the clearinghouse knows which payer/insurance company should receive the claim.
Some national payers, such as Aetna...
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So, you've completed all of your initial enrollments (EDI for claims; ERA for electronic remits; and RTE for real-time eligibility, if required) but now need a few more. How do you proceed? With TriZetto's STEM portal, the process ...
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So, you've completed all of your initial enrollments (EDI for claims; ERA for electronic remits; RTE for real-time eligibility, if required) but now need a few more. How do you proceed? With TriZetto's STEM portal, the proc...
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The process of transitioning clearinghouses is pretty straightforward. It will usually just require a redo of the enrollment paperwork.
While payers will accept incoming claims (usually EDI or 837 files) from multiple sources (multiple...
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The RCM Tasks page is designed to help you keep on top of tasks necessary for our RCM team to submit and follow up on claims timely. You can view a list of patient charts that need action, whether it is insurance/demographic or clinical relat...
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With the RCM Tasks page, any claim/appointment that requires practice assistance to proceed will be listed in one convenient place. The RCM Tasks Page can be accessed by clicking on the $ sign on the toolbar at the top right of the scre...
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Through the RCM Tasks page, you can directly communicate with your biller about a task that was issued to the practice through the use of a billing status.
When your biller assigns you a task, the task could appear in 2 task panes: Pending I...
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With the RCM Tasks tool, you can conveniently view which charts need to be signed (as a rendering or supervising provider) and quickly sign to finalize them. Once your charts are signed, they can be submitted to the patient's insurance carr...