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While working on your EPS submissions, you may need to pause your work and return to it later. You will find all of your started, but not submitted enrollments under the Continue Unsubmitted tab under Billing > Enrollment. The screen...
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To assist with submitting your enrollment requests through EProvider Solutions (EPS), we have added a column to list the associated Tax ID/TIN number. This will help identify which request is which if your office bills with multiple Tax ID num...
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As you submit and track your EDI/ERA enrollments, you will now be able to see the date/time/user/action all within the EDI portal under the Activity Log.
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When a claim is placed in a submission status (Bill Insurance, Bill Secondary Insurance, Auto Accident Claim, Worker's Compensation, Durable Medical Equipment), a check will be made before submission to ensure that an EDI submission request has...
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Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include:
Complete
Form Created, Provider Action Required
Digital Signature - The form can be signed ...
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If an enrollment request submitted to eProvider Solutions is returned for additional information or denied, you now have the option to update/correct the information and reinitiate the request, instead of submitting a brand-new request.
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To check the status of a client's ePS EDI/ERA submission requests without having to break the glass into their account, a dashboard has been created for internal use.
Navigate to Swords > Quick View
From the left column, se...
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If a client has enrollments pending with ePS, you can check their status without having to break the glass into their account. Here's how:
Navigate to Swords > Quick View
Select ePS Enrollment Status from the menu on t...
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Initial Transition Email Communication-Legacy (1).docx
Email Initiating Transition with Legacy Customers
Subject: PLEASE REVIEW: Migration to New Clearinghouse
Hello {{Customer Name}},
We are excited ...
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The attached document documents the entire process of transitioning a DrChrono client from their existing clearinghouse (TriZetto or Change Healthcare) to eProvider Solutions (ePS).
_DRC 2 EPS - All Process.docx
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