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  1. ePS Enrollment Module: Payer View

    While working on your EPS submissions, you may need to pause your work and return to it later. You will find all of your started, but not submitted enrollments under the Continue Unsubmitted tab under Billing > Enrollment. The screen...
  2. ePS Enrollment Module: TIN update

    To assist with submitting your enrollment requests through EProvider Solutions (EPS), we have added a column to list the associated Tax ID/TIN number. This will help identify which request is which if your office bills with multiple Tax ID num...
  3. ePS Enrollment Module Activity Log

    As you submit and track your EDI/ERA enrollments, you will now be able to see the date/time/user/action all within the EDI portal under the Activity Log. ...
  4. ePS: EDI Enrollment Check

    When a claim is placed in a submission status (Bill Insurance, Bill Secondary Insurance, Auto Accident Claim, Worker's Compensation, Durable Medical Equipment), a check will be made before submission to ensure that an EDI submission request has...
  5. eProvider Solutions- What do the different statuses mean?

    Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include: Complete Form Created, Provider Action Required Digital Signature - The form can be signed ...
  6. ePS - Reinitiating an enrollment request

    If an enrollment request submitted to eProvider Solutions is returned for additional information or denied, you now have the option to update/correct the information and reinitiate the request, instead of submitting a brand-new request. ...
  7. INTERNAL: ePS dashboard for client submission status

    To check the status of a client's ePS EDI/ERA submission requests without having to break the glass into their account, a dashboard has been created for internal use. Navigate to Swords > Quick View From the left column, se...
  8. INTERNAL: Checking ePS enrollment status without breaking glass into client's account

    If a client has enrollments pending with ePS, you can check their status without having to break the glass into their account. Here's how: Navigate to Swords > Quick View Select ePS Enrollment Status from the menu on t...
  9. INTERNAL: eProvider Solutions - Initial email template to clients re: ePS transition

    Initial Transition Email Communication-Legacy (1).docx Email Initiating Transition with Legacy Customers Subject: PLEASE REVIEW: Migration to New Clearinghouse Hello {{Customer Name}}, We are excited ...
  10. INTERNAL: eProvider Solutions - Transition to clearinghouse ePS

    The attached document documents the entire process of transitioning a DrChrono client from their existing clearinghouse (TriZetto or Change Healthcare) to eProvider Solutions (ePS). _DRC 2 EPS - All Process.docx ...