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The Good Faith Estimate tool within DrChrono will allow you to add up to three (3) diagnosis codes to each estimate. You can enter them by ICD-10 code, or by searching by name in the search box.
If you do not have a di...
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DrChrono has added functionality to customize claim follow-up dates based on the type of claim, the circumstances around the particular claim, or your office policies.
When you request reports on your accounts receivable, you have the option t...
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You can create an eligibility profile to use with individual or batch eligibility checks.
1. Go to Account > Custom Fields .
2. Select Eligibility Profiles from the left menu and +Add Eligibility Profile to c...
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The third tab listed under the Day Sheet is the Credits tab. Here is where you can see payments added for the parameters you set.
The controls available include:
Start Date
Stop Date
Credit Date Type
Patient
Pr...
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The third tab listed under the Denial Analysis report is the Graph tab. Here is where you can see details for the parameters you set in a graph form.
You have the option to group the information with a primary (group by) and a...
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One required element when submitting electronic claims is the claim filing indicator code. It identifies to the payer what type of claim is being submitted. When a patient has multiple insurances, it also indicates which payer is primary.
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Continuing work on a started, but, not submitted, enrollment request through the EPS-integrated portal is fast, easy, and efficient.
To begin -
Navigate to Billing > Enrollment
Select the Continue Unsubmitte...
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Troubleshooting the BBPOS device when it is not reading the card:
General issues
Press the power on button to turn on the BBPOS device again. The card reader will automatically connect with your smartphone or tablet again.
The B...
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Once your patient is placed on a monthly payment plan, the system will automatically add a flag to their account to alert your staff that the payment plan exists.
It will be in the usual places where you expect to see patient flags includi...
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If you need to resend a payment link to a patient, you can do so easily right from the patient's chart.
Navigate to their chart and under the Demographics tab, click on the DrChrono Payments tab.
Scroll down...