Updated Articles

  1. Questions about modifier 25?

    Do you have questions about the proper use of modifier 25? The American Medical Association (AMA) has recently released an article to assist. https://www.ama-assn.org/practice-management/cpt/setting-record-straight-proper-use-modif...
  2. VIDEO: Creating Billing Profiles

    DrChrono's Billing Profiles allow you to save time by combining frequently combined CPT, HCPCS, Custom, and ICD-10 codes. Once created, a billing profile can add codes quickly and efficiently. ...
  3. Good Faith Estimate: Delivering the estimate to your patient

    Now that you've created the Good Faith Estimate (GFE), it's time to get it to your patient. There are a couple of ways you can do it. You can print from the preview screen. You can send it electronically to their OnPatient account. ...
  4. How to use alternate pay to address for EDI transmission?

    If you choose, you can designate an alternate pay-to-address to transmit claims on the EDI claim submission file. This option would be helpful if your billing office is in a separate location from where you render services. Payments from payers...
  5. How Long Until I am Approved to Submit Claims?

    What determines a payer’s turn-around time for EDI/claim submissions? Each payer determines its own turn-around time (TAT) based on its internal processes, requirements, and volume. Each payer’s processing time may change based on...
  6. eProvider Solutions - Submitting paper secondary claims

    For those payers who cannot accept secondary claims electronically, eProvider Solutions (ePS) can print the claim and submit it to the payer on paper for processing. There is nothing that you need to do to make this happen. When a ...
  7. ePS Enrollment Module: TIN update

    To assist with submitting your enrollment requests through EProvider Solutions (EPS), we have added a column to list the associated Tax ID/TIN number. This will help identify which request is which if your office bills with multiple Tax ID num...
  8. How to Delete a Claim From DrChrono

    Please follow the below instructions to delete a Claim / Appointment from DrChrono: 1. Please hover over Billing and choose Live Claims Feed . 2. Navigate to the patient and date of service that you would like to d...
  9. How to Reorder ICD-10 and CPT/HCPCS Codes in an Appointment in the Live Claims Feed

    DrChrono makes it easy to reorder any listed ICD-10 and/or CPT/HCPCS codes within an appointment without having to delete and reenter them. Here's how: 1. Hover over the Billing Tab and choose Live Claims Feed. 2. I...
  10. How to Submit a Claim to an Insurance Company

    You can submit claims from two different screens. Follow the steps outlined below to submit the claim from the Live Claims Feed screen: Hover the cursor on Billing and select Live Claims Feed . Enter the Patients name or Chart ID and...