Updated Articles

  1. Excluding Diagnosis and Billing codes from Clinical Notes

    DrChrono has a setting that allows users to prevent diagnosis codes and billing codes from showing on clinical notes. When providers share clinical notes with patients, this change allows them to keep the notes simple and patient-friendly. ...
  2. How do I cancel a lab order?

    If a lab order needs to be pulled for any reason, you may cancel the lab request through your patient's chart. In your patient's chart, there will be a navigation pane on the left-hand side. From the navigation pane, select Lab Orders . ...
  3. My identity was verified with an ID.me Trusted Referee. What do I do next?

    Once you have completed your ID.me Trusted Referee video call, you will receive an email. Click on the Continue button. You will be directed to your DrChrono account. On your profile page, select the eRx Info tab. Click on the...
  4. Refilling a Medication

    There are two types of refills: via the medication list and refill requests from a pharmacy. Each method has its own process and we'll go over how to access each. Refills via the Patient's Medication List 1. To create a refill via a new pr...
  5. Controlled Substances Audit Log

    The Audit Log captures each step of the prescription process when a controlled substance medication is ordered. The actions are recorded in real-time as the medication is ordered and provide detailed information documenting the controlled substance...
  6. CMS Measure ID 226: Preventive Care and Screening: Tobacco Use: Screening and Cessation Intervention (CMS138v10)

    You can easily enter data in DrChrono to sync with Healthmonix MIPSpro. You can enter some data in multiple places. Please see our article on all the areas in DrChrono where you can enter data for reporting with Healthmonix MIPSpro. Your ...
  7. Query of Prescription Drug Monitoring Program (PDMP) Bonus

    You can attest to the use of Query of a Prescription Drug Monitoring Program measure in your Healthmonix MIPSpro account. If you participate in a Prescription Drug Monitoring Program (PDMP) you can earn a bonus towards your total PI score. I...
  8. How do I change the status of a task?

    Once you complete a task or need to change the status for any reason, please either click directly on the task itself, or on the blue pencil icon ( ) towards the right of the screen. You'll see this screen: As you ca...
  9. Accessing the Patient Chart from different areas of DrChrono

    You can easily access a patient's full chart history from different sections in DrChrono by clicking on the patient's name. 1. From the clinical note, click the patient's name. 2. From the Live Claims Feed ...
  10. Hiding Canceled and Rescheduled Appointments from the Schedule

    DrChrono has a setting that allows you to hide appointments with a canceled or rescheduled status. An appointment's status can be set in the appointment window. By default, canceled and rescheduled appointments will remain on...