Updated Articles

  1. How do I use drawing tools on the iPhone?

    By using your mobile device as an extension of your EHR, you have the ability to upload any image, draw and annotate directly on the image, and then insert the image directly into your clinical notes. You can download the EHR/EMR app to you...
  2. Why does OnPatient need an email address and password? Is this a requirement?

    OnPatient is a secure portal where you can communicate with your doctor and share your medical history with your doctor. To help keep this secure, a password is required for logging in. The email is the patient's unique identifier (like a user...
  3. How does a patient view lab results in OnPatient?

    As the provider, you have the ability to share labs with your patients . Once you have done that the patient can take the following steps to view their lab results: 1. Log in to OnPatient and click on Labs under the Health Profile tab...
  4. Families Using OnPatient: What if my entire family only wants to use one email address?

    What do you do if you have one email address for your entire family and they all want to use OnPatient? If you have a Gmail account, you can create accounts under parent.name@gmail.com, and parent.name+child1@gmail.com , parent.name+child2@gma...
  5. How do I edit my contact information?

    One of the first steps you will want to do when setting up your DrChrono account for the first time is to enter all of your contact information. This includes your name, specialty, website, phone numbers, and all of the necessary information to get ...
  6. Will DrChrono take a percentage of my collection for claims prior to our contract date?

    No, for Apollo Plus customers, our system is designed to calculate collection based on the go-live date agreed upon by the practice. The only exception to this is if we are working on a legacy project for you. We would collect the agreed-...
  7. How do I set my iPad PIN?

    DrChrono offers a number of ways to secure your account information, one of which is allowing you to set a 4-digit PIN for your iPad. This allows you to step away from your iPad and know that your data and patient data are secure. To set up y...
  8. Using the Form Library

    Watch our video to learn how to add forms from the form library.
  9. Complete Note Format and Form Reorder

    Watch this video to learn about using Complete Note Format and Form Reorder to enhance your charting experience.
  10. Release Notes for 2023-06-16

    What's new? Check out the release notes for DrChrono for 06/16/2023! Click Follow in the Release Notes section to be notified when release notes are published. Billing and Payments Summary Description Help Center ...