New Articles

  1. How to customize C-CDA XML Exporting

    DrChrono now offers the ability to customize the export option from the Export C-CDA XML button via the Patient List screen. Note: DrChrono has restricted the ability for users to generate multiple patient export C-CDA XML reports simultan...
  2. What database does DrChrono use?

    What database does DrChrono use? DrChrono uses MariaDB and Redshift databases. ...
  3. Daily Agenda Email

    The daily agenda email from DrChrono sends you a HIPAA-compliant email that shows your appointments for the day. The email will be sent to the provider's email on file. You can click on the link to be taken to the appointment. You wi...
  4. Familiar Systems - DrChrono Data Imports

    DrChrono has successfully imported data provided by the EHR software vendors in the grid below. For additional information, please see Importing Data to DrChrono - FAQ . Legend: ❌ = Not compatible ✔ = Compatible Blank = N/A ...
  5. New to DrChrono? Read here about Getting Set Up

    Welcome to the wonderful world of DrChrono! So you’ve taken the plunge, signed up for an account, and are rearin’ to go with a world-class EHR! What do you do next? Easy! We’ve put together a few necessary steps to get you more acquainted wi...
  6. How to Search for a Patient-Web & iPad

    From the web, the easiest way to search for a Patient is using the search bar , which is at the top of your DrChrono account anywhere you go. All you need to do is simply start typing the patient's name and select it from the list. This will take y...
  7. DrChrono Feature Requests

    Do you have an idea that you would like to see added to DrChrono? Well, we would love to hear about it! Please go to our DrChrono Feedback page to post your idea, and then vote on it. Other DrChrono customers can vote the idea "up" as well. I...
  8. Problem (Diagnosis) History Import - Data Migrations

    Patient Problems (Diagnosis) history can be imported for patient records existing within a DrChrono account. In order to import Problem/Diagnosis history, please submit a spreadsheet file with the following columns and values: Column Head...
  9. How do I add a provider to my account?

    Adding a provider to your account is easy to do, but the process can only be done through your account manager. If you do not remember your account manager's contact information you can email accountmanager@drchrono.com or you can su...
  10. How are my claim submissions charged to my account?

    DrChrono will not charge for any electronic claim submission to an EDI Medical Payer that goes through eProvider Solutions (ePS), TriZetto, or Change Healthcare (fka Emdeon). If you use the payer ID that starts with PRNT/EPRNT/GPRNT/HPRN...