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Changing your name in the account settings could cause name discrepancies with your billing, prescriptions, and clinical notes. Please reach out to your account manager or support if you need to change your name in the account settings.
I...
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In the event you need to change the primary provider for an office, you can easily do so in the office setting.
Go to Account > Offices .
2. Select Edit for the office you need to change providers for.
3. Choose the de...
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The Sample Data option in DrChrono is a great way to familiarize yourself with the DrChrono EHR before adding actual patient data. It is designed to be turned on so you can practice and learn the DrChrono platform and turn off and remove the d...
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The check box " Se nd to all patients " under Patients > Send Email can now be enabled/disabled for customers.
You can remove the " Send to all patients " option under the Patients > Send Email section by navigating to the Pr...
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Welcome to the wonderful world of DrChrono!
So you’ve taken the plunge, signed up for an account, and are rearin’ to go with a world-class EHR! What do you do next?
Easy! We’ve put together a few necessary steps to get you more acquainted wi...
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From the web, the easiest way to search for a Patient is using the search bar , which is at the top of your DrChrono account anywhere you go. All you need to do is simply start typing the patient's name and select it from the list. This will take y...
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Do you have an idea that you would like to see added to DrChrono? Well, we would love to hear about it!
Please go to our DrChrono Feedback page to post your idea, and then vote on it. Other DrChrono customers can vote the idea "up" as well. I...
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Patient Problems (Diagnosis) history can be imported for patient records existing within a DrChrono account.
In order to import Problem/Diagnosis history, please submit a spreadsheet file with the following columns and values:
Column Head...
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Adding a provider to your account is easy to do, but the process can only be done through your account manager. If you do not remember your account manager's contact information you can email accountmanager@drchrono.com or you can su...
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DrChrono will not charge for any electronic claim submission to an EDI Medical Payer that goes through eProvider Solutions (ePS), TriZetto, or Change Healthcare (fka Emdeon).
If you use the payer ID that starts with PRNT/EPRNT/GPRNT/HPRN...