-
DrChrono adheres strictly to password standards published by NIST ( Digital Identity Guidelines ).
The following requirements are used for DrChrono passwords:
A 16-character minimum and 64-character maximum length
The ability to use all spe...
-
What database does DrChrono use?
DrChrono uses MariaDB and Redshift databases.
...
-
DrChrono Security Measures
DrChrono understands the importance of the security of your information. DrChrono uses nothing but the most secure servers to ensure your information is stored, and protected to the highest of standards. We store all of...
-
DrChrono offers two ways to change your login password.
Logged Out/Locked Out Users : If you are locked out of your account and need to reset your password, please see our guide here: Forgotten Password: How do I reset my passwor...
-
DrChrono offers a number of ways to secure your account information, one of which is allowing you to set a 4-digit PIN for your iPad. This allows you to step away from your iPad and know that your data and patient data are secure.
To set up y...
-
Yes, we do!
Rest assured, your data is safe and we have sophisticated infrastructure and procedures in place for redundancy and security. Read more about DrChrono's security infrastructure here . Should you face a disaster yourself (and we ho...
-
DrChrono has an auto-logout feature built into the system that will automatically log you out of your account when it is idle for 25 minutes , t hen prompt the user to stay logged in with a pop-up, which will give the user an additional 5 minute...
-
Two-factor authentication (2FA) helps secure your account by linking a mobile device to your login credentials. Your mobile device is then used to generate an authentication token that a user must enter while logging in. This adds an extra layer of ...
-
What is Two-Factor Authentication (2FA)?
Two-Factor Authentication (2FA) is a security measure that safeguards your account in the event your login credentials become compromised. With 2FA, your mobile device becomes linked to your login credent...
-
You can set up a Two-Factor Authentication (2FA) requirement for staff on your account.
As prerequisites to enable 2FA for a staff member, you must have the Manage Accounts permission enabled with your permission set, and the staff member f...