New Articles

  1. How to update your billing address in NetSuite

    You can update your billing address in NetSuite by following a few simple steps. First, log into the customer center Select Edit your Profile under the Support section. Then click on Change under t...
  2. A provider has left our practice midterm. What steps do I take?

    If you have a provider who leaves in the middle of the contract term, there are steps you will need to take to limit the access of the provider who left. Charges The charges for the provider license will remain on your account unt...
  3. How to make a payment in Netsuite

    If you have an open invoice with DrChrono, you can pay it quickly and easily via a self-service option in Netsuite. Here are the steps: Login to the Customer Center Click on Make a Payment on the left side of the screen ...
  4. Medication History - Data Migrations

    Bulk Imports of Patient Medication History is possible for patient records within a DrChrono account. In order to import Medication history, please submit a spreadsheet file with the following columns and values: Column Header Descrip...
  5. Changing a medication to an inactive status

    There can be several reasons why a patient discontinues their medication(s). Some examples may include, the patient notifying the provider that they have stopped or the provider may determination. In any case, discontinuation of medication should ...
  6. New to DrChrono? Read here about Getting Set Up

    Welcome to the wonderful world of DrChrono! So you’ve taken the plunge, signed up for an account, and are rearin’ to go with a world-class EHR! What do you do next? Easy! We’ve put together a few necessary steps to get you more acquainted wi...
  7. How to Search for a Patient-Web & iPad

    From the web, the easiest way to search for a Patient is using the search bar , which is at the top of your DrChrono account anywhere you go. All you need to do is simply start typing the patient's name and select it from the list. This will take y...
  8. DrChrono Feature Requests

    Do you have an idea that you would like to see added to DrChrono? Well, we would love to hear about it! Please go to our DrChrono Feedback page to post your idea, and then vote on it. Other DrChrono customers can vote the idea "up" as well. I...
  9. Problem (Diagnosis) History Import - Data Migrations

    Patient Problems (Diagnosis) history can be imported for patient records existing within a DrChrono account. In order to import Problem/Diagnosis history, please submit a spreadsheet file with the following columns and values: Column Head...
  10. How do I add a provider to my account?

    Adding a provider to your account is easy to do, but the process can only be done through your account manager. If you do not remember your account manager's contact information you can email accountmanager@drchrono.com or you can su...