New Articles

  1. How do I update my specialty?

    In DrChrono you are able to customize your profile whenever changes are necessary. Please follow the steps below to change your specialty. 1. Hover your cursor over the Account tab in your menu bar, and select Settings from the drop-down...
  2. How can I change the default appointment color?

    1. To change the default appointment color, first go to Account > Provider Settings and select the General tab. 2. From this page, under Calendar Settings you can select an Appointment Default Color for appointments th...
  3. How to upload a Profile Image and Business Logo

    DrChrono makes it easy to add branding to your emails and official forms. There are two pictures you can change to customize your business's profile. The first is your practice's Profile Picture which will be attached to patient emails. The...
  4. How do I add a suffix, credentials or salutation to my name?

    1. To add a suffix, credentials, or salutation to your name, first go to Account > Provider Settings . You will land on the Profile tab by default. 2. On this page, you can select your salutation from the dropdown list an...
  5. How can I enter in an official practice name and have that reflected in my clinical notes, superbills, and patient statements?

    1. To enter your official practice name, navigate to Account > Provider Settings . 2. Select the Medical Billing tab. In the third field, titled Practice Official Name , enter in your desired name. 3. Whil...
  6. How to update your billing address in NetSuite

    You can update your billing address in NetSuite by following a few simple steps. First, log into the customer center Select Edit your Profile under the Support section. Then click on Change under t...
  7. How to review and/or update credit card details in Netsuite

    Reviewing or updating your payment method in Netsuite is quick and easy. Here's how: Login to the Customer Center Select Make a Payment from the Billing menu and then scroll down to section 2 Enter Credit Card Informati...
  8. How to make a payment in Netsuite

    If you have an open invoice with DrChrono, you can pay it quickly and easily via a self-service option in Netsuite. Here are the steps: Login to the Customer Center Click on Make a Payment on the left side of the screen ...
  9. Paying your DrChrono invoice

    Since March 2022, we have been utilizing Oracle Netsuite to simplify the payment of your monthly DrChrono invoice. It includes a new self-service feature that will allow you to pay your invoice by credit card all within the Customer Center....
  10. How do I see how many faxes, text messages, and phone calls I have sent?

    You can see the number of faxes, SMS text messages, and phone calls you have sent for the usage period under the account settings in your account. Navigate to Account > Provider Settings and select the Usage tab. Once...