New Articles

  1. My account is on a Read-Only plan.  What information do I have access to? 

    My account is on a Read-Only plan. What information do I have access to? Please contact your account manager about pricing for the Read-Only plan. 24/7 DrChrono login access with full account access to view all patient records, medical dat...
  2. Why Can't I Change My Name in Account Settings?

    Changing your name in the account settings could cause name discrepancies with your billing, prescriptions, and clinical notes. Please reach out to your account manager or support if you need to change your name in the account settings. I...
  3. Account Settings in Detail

    Your DrChrono account comes with a series of settings that allow you to adjust and customize how you interact with your DrChrono account. This article will give an overview of the settings under each tab. The Settings section is ...
  4. Internal: How to Enable/Disable the "Send To All Patients" option in the Send Email section

    The check box " Se nd to all patients " under Patients > Send Email can now be enabled/disabled for customers. You can remove the " Send to all patients " option under the Patients > Send Email section by navigating to the Pr...
  5. Patient Data Export

    In the event you need to export the patient data from your DrChrono account, you will need to work with your account manager to complete the process. If you do not remember your account manager's contact information you can email accountmanager@d...
  6. Exporting Clinical Data from DrChrono's API

    You can use DrChrono's API to export data from your DrChrono account. This article provides an overview of the specific endpoints needed to obtain a copy of clinical records. For more complete information on our API see our API documentation cent...
  7. Timezones and DrChrono

    You can set your timezone in your account by selecting the Profile tab under Account > Provider Settings . Select the appropriate timezone from the options. Scroll down and select Update Entire Profile...
  8. Daily Agenda Email

    The daily agenda email from DrChrono sends you a HIPAA-compliant email that shows your appointments for the day. The email will be sent to the provider's email on file. You can click on the link to be taken to the appointment. You wi...
  9. Using the Practice Group Dropdown

    The practice group dropdown allows you to view the collective information of the practice, from all providers, when the Practice Group option is selected. Accessing the Practice Group Dropdown 1. To access the practice group, ...
  10. How do I sync my DrChrono calendar to my Google Calendar?

    With DrChrono you can sync your DrChrono calendar to your Google Calendar. This feature is designed to provide a convenient way to quickly glimpse at your day's schedule but is not a replacement for the DrChrono scheduling system. Limita...