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Adding a provider to your account is easy to do, but the process can only be done through your account manager. If you do not remember your account manager's contact information you can email accountmanager@drchrono.com or you can su...
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If you are locked out of your account, you may reset your DrChrono password at the login screen. For logged-in users, the login screen will redirect you to either your dashboard or calendar, based on your account settings.
To change your password ...
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Are you or someone you know interested in DrChrono’s educational offerings? We believe that the future of healthcare lies in the hands of today's students. DrChrono provides free access with ease to students anytime, anywhere.
Question : Where do...
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DrChrono's billing will give you remarkable savings on your employee cost and provide worry-free billing services you can rely on.
When on DrChrono's Apollo Plus plan you have the added bonus of working with our expert team of nationally certif...
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In the event you need to change/swap one provider for another or remove a provider, you will need to work with your account manager to complete the change.
You can set this up several weeks in advance, but please allow a minimum of th...
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In order to remove a provider from your account, you will need to work with your account manager to complete this process.
Please reach out to your account manager or submit a support ticket to remove the provider. If you do not rememb...
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My account is on a Read-Only plan. What information do I have access to?
Please contact your account manager about pricing for the Read-Only plan.
24/7 DrChrono login access with full account access to view all patient records, medical dat...
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Changing your name in the account settings could cause name discrepancies with your billing, prescriptions, and clinical notes. Please reach out to your account manager or support if you need to change your name in the account settings.
I...
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Your DrChrono account comes with a series of settings that allow you to adjust and customize how you interact with your DrChrono account. This article will give an overview of the settings under each tab.
The Settings section is ...
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The check box " Se nd to all patients " under Patients > Send Email can now be enabled/disabled for customers.
You can remove the " Send to all patients " option under the Patients > Send Email section by navigating to the Pr...