New Articles

  1. How do I delete/remove a provider from my account?

    In order to remove a provider from your account, you will need to work with your account manager to complete this process. Please reach out to your account manager or submit a support ticket to remove the provider. If you do not rememb...
  2. Documents Import - Data Migrations

    The standard bulk import of documents (including, but not limited to, scans, photos, rendered clinical notes, and rendered lab results) requires two items: A spreadsheet file (CSV, XLSX or delimited TXT) containing discrete details regarding t...
  3. Why Can't I Change My Name in Account Settings?

    Changing your name in the account settings could cause name discrepancies with your billing, prescriptions, and clinical notes. Please reach out to your account manager or support if you need to change your name in the account settings. I...
  4. Turning On and Turning Off Your Sample Data

    The Sample Data option in DrChrono is a great way to familiarize yourself with the DrChrono EHR before adding actual patient data. It is designed to be turned on so you can practice and learn the DrChrono platform and turn off and remove the d...
  5. Patient Demographic Records Import - Data Migrations

    DrChrono supports the import of patient demographics from external spreadsheet files (.xls or .csv). We accept the fields and values below to create and populate patient records: Baseline Demographic Fields Column Header Desc...
  6. New to DrChrono? Read here about Getting Set Up

    Welcome to the wonderful world of DrChrono! So you’ve taken the plunge, signed up for an account, and are rearin’ to go with a world-class EHR! What do you do next? Easy! We’ve put together a few necessary steps to get you more acquainted wi...
  7. How to Search for a Patient-Web & iPad

    From the web, the easiest way to search for a Patient is using the search bar , which is at the top of your DrChrono account anywhere you go. All you need to do is simply start typing the patient's name and select it from the list. This will take y...
  8. DrChrono Feature Requests

    Do you have an idea that you would like to see added to DrChrono? Well, we would love to hear about it! Please go to our DrChrono Feedback page to post your idea, and then vote on it. Other DrChrono customers can vote the idea "up" as well. I...
  9. Problem (Diagnosis) History Import - Data Migrations

    Patient Problems (Diagnosis) history can be imported for patient records existing within a DrChrono account. In order to import Problem/Diagnosis history, please submit a spreadsheet file with the following columns and values: Column Head...
  10. How do I add a provider to my account?

    Adding a provider to your account is easy to do, but the process can only be done through your account manager. If you do not remember your account manager's contact information you can email accountmanager@drchrono.com or you can su...