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Over time we've built out a great library of articles and videos to help guide our DrChrono customers. The problem is, that you used to have to go to the help center directly and find these resources.
Well, not any longer!
We've connecte...
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CMS Compatability
First, ensure that you are using a Content Management System (CMS) that supports Google Analytics 4. Below is a chart of acceptable CMS vendors and if you'd like further info, feel free to navigate to the following link from Go...
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If a provider has attempted too many times to log in to their account, they will be locked out.
In the event you need to unlock the account for them:
Navigate to the CRM page for the provider
Check the Unlock without resetting pas...
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To use DrChrono's telehealth feature, you must enable your camera so that you can join video visits.
First Video Visit Launch
When you start your first video visit, you will be asked to allow access to your browser and microphone....
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In order to use DrChrono's telehealth feature, you must enable your camera so that you can join video visits.
First Video Visit Launch
When you start your first video visit, you will be asked to allow access to your browser and microphone. Cl...
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To use DrChrono's telehealth feature, you must enable your camera so that you can join video visits.
First Video Visit Launch
When you start your first video visit, you will be asked to allow access to your browser and microphone. Cli...
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To use DrChrono's telehealth feature, you must enable your camera so that you can join video visits.
First Video Visit Launch
When you start your first video visit, you will be asked to allow access to your browser and microphone. Cli...
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Site Slowness Checklist
Please gather the below information to submit to the DrChrono Support team in your open support ticket. Please note: These items must be gathered using the web version of DrChrono.
Is the custom...
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DrChrono wants to help make sure your emails are getting delivered to you! In order to help ensure the proper delivery of emails to your inbox, you can add senders of legitimate emails to your Whitelist , also called the Approved or Safe Sender li...
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No, you can't directly delete or archive a clinical note.
If you delete an appointment, however; the clinical note attached to that appointment will be removed. If this was not intentional please read this article to recover the clinical...