Articles
Internal: Removing eRx/EPCS Capabilities
Follow the steps below to remove a provider's eRx/EPCS capabilities within DrChrono :
Swords > Setup/Enrollment
eRx Prescriber Setup
Enter provider info
Set service level to "Disabled" & Save
Next
Go to Doctor Settin...
Internal Only: MMODAL Support
MMODAL level 2 support (Internal only):
1-855-744-5623
drchrono serial #: BP99904
College/University Education F.A.Q.
Internal Education F.A.Q.
Question: If someone submits a ticket interested in the educational (college/university) version of DrChrono, where do I refer them?
Answer: Please refer future DrChrono educators/students to the fol...
INTERNAL: Lab Terminology Guide
Lab Industry Terminology
This list contains common acronyms used in the lab industry.
ABN : Advanced beneficiary notice, a form that discloses to Medicare patients that the testing the doctor has ordered is not expected to be cover...
INTERNAL: Lab Troubleshooting Guide
Missing Tests in Account
STEP 1 : Read this customer-facing guide here: Labs: Why can't I order from certain codes?
STEP 2 : If a customer is just noticing this behavior change, they should reach out to Quest/LabCorp. If the account noti...
INTERNAL: When sending a manual lab requisition, what is an AOE error?
What is an AOE question?
An AOE question is an "Ask on Order Entry" question. These are typical questions asked before a lab sample is taken and provide the lab with valuable information on the specimen's site, source, and clinical informa...
INTERNAL: Contact Information List
AdviNow Jim Shelby, CTO / jim-shelby@gorvw.net
Appriss Health
Dennis Porter: deporter@apprisshealth.com
Carisk Partners (fka iHCFA)
Vincenia 862-268-2302 (cell) 976-947-8811 (office)
Carisk Partners clearingh...